Contact KING 5 News Support

by Smart Cat

This “new” app lacks native iOS features. First, the font size is permanently too small for the list of news. It doesn’t support your desired font size on device. So be prepared to squint. Scrolling has stutters even on a fast modern iPhone.

The app doesn’t always understand its on a mobile device, as it cuts off its own app messages such as after you favorite some topics.

There’s also so much junk in the weather tab that it’s pointless to try to use it to quickly see any real weather info.

Also, switching from weather tab to home tab can put me into an progress spinner blank screen that can take a full minute or more to resolve (even while on a fast wifi network). It shows there’s little to no local caching of news stories. Most of the app feels like just a web browser - and worse than that as the app likes to clear and re-present the page a lot, causing flashy behavior. The ads often appear well after the story appears, causing further flash and annoyance.

In sum, avoid this headache of an app until they rewrite it yet again someday.

by CrackaBook

The previous set-up was so much easier to navigate. I could easily find the stories I wanted to read and there was more variety related to local, national, and world news. Now it seems I can only see a few hand-picked stories or it takes me forever to find a story. It seems like you have removed content and clarity to make it look prettier. For example, you used to have a section for sports, with then access to the individual sport categories—NFL, MLB, etc. now it’s gone and I can see maybe 2 sport stories. Can’t access any high school sport scores—or at least can’t find them.
I would like to go back to using this app for news, but I guess I will try to find a better one.

by Wil162726

Not sure why they would take a nice app with a solid, user friendly interface and replace (not upgrade) with a worse app and interface. Now you have multiple steps to see topics, must hit a small pull down on the left (vs all being large butttons etc). Used to be “news at your fingertips” and easy to navigate, now it feels like I’m going to a website that isn’t optimized for mobile. Might have to go to another news station here in Seattle, this is terrible. Hoping this isn’t a TEGNA standard and they ditch it. Anyone on here giving this thing 5 stars never used the past app.