Contact Cincinnati com Support

by Ddvfsetbvs

I bought a digital subscription through their website and my receipt says I can use the app and have access, however the app never actually let me log into my account and kept trying to make me buy a second subscription charged to my iTunes account. None of the help and information pages on their website are working currently. Very disappointed, I bought a subscription to support local journalism and can’t access my full subscription.
Updated because they will randomly charge your card and they will not refund you. Very sketchy business practices.

by TNV 1313

I have several e versions of newspapers and this is a horrible platform. I continue to have problems accessing articles and my own account. I’ve called customer service and I am concerned by the complete lack of concern around retaining readers.

I’ve spoken with others who also continually have problems with log in, staying logged in, and being able to access content that we are paying for at the moment. I want to support local papers and journalists but it appears that these obstacles are or no concern.

by GideonWurdz

The Enquirer’s incessant notifications of sports trivia as Breaking News has exponentially grown now that FC Cincinnati is in the mix, rendering the alerting useless. To the Enquirer: if you give me an option, as you have, to select Sports notifications and I chose not to then why do I get them anyway? Is this part of your on-going campaign to create an illusion that there is public demand for MLS? You are apparently willing to give up readership to prop up the latest boondoggle. Good luck with that. I’m turning off my last notification option and will delete the app next time around.