Contact AutoCAD

Contact AutoCAD Support

Published by on 2023-11-02

About: Essential drafting and design capabilities for your everyday needs: Autodesk®
AutoCAD® Web on mobile is a trusted solution that gives you access to the core
AutoCAD commands that you need for light editing and generating fundamental
designs, all at an attractive price. Use familiar AutoCAD drafting tools on
your mobile device in a simplified interface, allowing you to access, create,
and update DWG™ files anytime, anywher.



How to Contact AutoCAD Customer Service/Support

AutoCAD Contact Information

Listed below are our top recommendations on how to get in contact with AutoCAD. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AutoCAD. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Autodesk Inc.



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Autodesk Inc.

E-Mail: [email protected]

Website: Visit AutoCAD Website





Privacy & Terms:

https://www.autodesk.com/company/legal-notices-trademarks/terms-of-service-autodesk360-web-services/autodesk-autocad-mobile-terms-of-service

https://autodesk.com/privacy




Reported Issues: 3 Comments

4.4 out of 5

By arc,pe


From one who knows no AutoCAD

I bought an IPad Pro and decided I would purchase AutoCAD mobile. Although I am a licensed civil engineer (experienced, i.e. old), I have always had someone to do CAD for me. After the pandemic, I am staying home, so I have started to see if I can do some stuff on my own. I started out in the wrong place. Knowing little AutoCAD other than knowing about layers and some commands, I bought this product. It is worthless. They saved on making a HELP section (so easy to do); you’re on your own. Searching the internet, I see this is typical for AutoCAD: “we know there are issues with (BLANK) but we are working on it”. I decidedly feel ripped-off. No way to use this program. All I want is to search for a location and maybe point to the locations, but I can’t do it. I am sure it is very easy if there were a reference that I could READ. Now I have to make sure that my annual subscription cannot be renewed (cancellations for internet products being so difficult). Count me as ZERO STARS.



By JN057


Not fully compatible... no response from developers... completely useless

iPad OS Supports USB Drives. I have an adapter and a USB Drive with drawing files on it. I have to share the file to AutoCAD and then it’s uploaded/synced automatically. I don’t want my drawings in the cloud... I want to edit them from USB drive while I am on the go and then I can drop them on my pc and continue at the office. No cloud... just between devices. As it stands, I do not consider this fully compatible with iPadOS and iOS 13 when one of the KEY features was USB support. It is completely useless because I will not put my drawings on the cloud... I sent an email asking if there were any plans to add that feature and got no response at all. I sent that email in September (right after iPadOS got out of beta). Considering I have been using Autodesk products like AutoCAD since the 2004 release and Inventor 8/10, I am really disappointed in the lack of support



By Ex-user-of-app


Needs better integration with iOS

I had this installed on my iPad for <5 min.; if I could give it a zero rating, I would. I was looking for a .dwg viewer for some files provided for my review; I already had an Autodesk acct. so this seemed like a natural fit. The trial period is only 7 days, and for the casual user, the subscription rate is too high...one strike against it. The biggest problem is that it doesn’t play well with any of the normal iOS infrastructure. You can’t open a file from the local iOS file system or iCloud; the only way to get a file from another app into the AutoCAD app is to transfer it through a third-party provider (Dropbox, Box, GoogleDrive, or OneDrive)...if you’re at a site with a slow connection (or no connection at all) you’re out of luck. This app was a non-starter before I could even try to open the file.




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