NP E-Paper Status

Last Updated on 2024-12-19 by MADSACK Online GmbH & Co. KG

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Common NP E-Paper Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve NP E-Paper network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the NP E-Paper App
1. On android, goto Settings » NP E-Paper » click [Force Stop]

Clear NP E-Paper App Cache and Data:
1. On android, goto Settings » Apps » NP E-Paper » Storage » click [Clear Data] option. This clears both data and cache.
2. restart NP E-Paper.

On android, goto Settings » Apps or Manage Apps tab.
Click NP E-Paper » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto NP E-Paper » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch NP E-Paper

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Developer: MADSACK Medienagentur GmbH & Co. KG

E-Mail: mol-androidphone@madsack.de

Website: 🌍 Visit NP E-Paper Website

Apr 24, 2025, 09:41 AM
a user from Hanover, Germany reported problems with NP E-Paper : Account
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