DragonFly MAX Reviews

Administrators-skip DragonFlyMAX!! We are being forced by our schools to use it. Read the waiver!! It accepts no liability for any of their issues which means it will fall back on the school system. Simple items that should transfer over do not…be prepared to enter insurance info, name, etc. more than once.
It would not accept a form I completely filled out…said it was highlighted in red but it wasn’t. So I uploaded it, and then the system rejected it!!
It rejected a physical form that the doctor stamped as signed and signed on the reverse. The doctors Office is a pediatrician and does tons of these per year. It is a huge inconvenience to have it redone. The form is ok as is.
No information is transferred from kid to kid so it takes a huge amount of time to re-enter.
I am sure there will be other issues. WE SHOULD NOT BE PUTTING OUR KIDS PRIVATE MEDICAL AND PERSONAL INFORMATION ON THE INTERNET!!!

DragonFlyMAX asks for the same information over and over again. I should only have to enter information ONE time and DragonFlyMAX should populate that information throughout the documents it wants it on. My address isn’t going to be different, nor is the contact information, my child’s sex, date of birth and all the other questions that are asked SEVERAL times in different places will not change while I’m filling this out. This is redundant and time consuming when it shouldn’t be! The longer the form with redundant information asked, the more opportunity for mistakes because people are ticked off and just want to be done with it. Hospital forms are more user friendly than DragonFlyMAX.

BEWARE!!!!!!!!! DragonFlyMAX is absolutely terrible. You have to upload all your children info including insurance info. After entering all this private info DragonFlyMAX doesn’t let you complete the last step because it is no way possible to click the last section. Sometimes it’s there sometimes it’s not but when it is there it slips away before you can select it. Lastly there is no way to delete your account once you make it. Yes I could delete DragonFlyMAX but my child’s information will still be there. I want to remove our information but can’t. My child will not ever join another team sport if it is required that he use DragonFlyMAX.

Has anyone noticed all the 5 stars are from 2 and 4 yrs ago??? This USED to be a pretty decent app. The preseason paperwork process for parents is still about the same, for my school, but Dragonfly has KILLED the Athletic Trainers. The very ones who convinced our schools to sign up for your services. We USED to be able to upload a form or Drs note in DragonFlyMAX . We USED to have an injury list to keep our coaches updated in real time on an athletes status. We USED to......but no more. It seems as if Dragonfly has gotten involved in more than they can handle. It’s hard to believe they’ve regressed this far this quickly and that’s reflected in the reviews.

Cannot believe our schools use DragonFlyMAX to keep up with our kid’s private health information!!! There is NO liability on DragonFlyMAX developer to protect this information. DragonFlyMAX is not functional and very glitchy! We can’t even get to the medical eligibility form because the screen won’t allow us to scroll down far enough to get to it. Have had to enter the same information multiple times which is redundant and inefficient. School system administrators should prevent requiring parents to use DragonFlyMAX to protect the privacy of our children!

DragonFlyMAX used to be fairly good for an athletic trainer to use to document injuries and now I can’t even look at past injuries or even complete a SCAT efficiently on the sideline. It’s also been extremely difficult to even look up an athlete’s name especially if they’re at the bottom of the list I can’t click on their name to put in an injury. With all of these updates for the parents who can use the resources on a computer, DragonFlyMAX is no longer helpful for Athletic Trainers who need it quick and easy on a sideline to help THEIR kids.

DragonFlyMAX will not let me complete the form. I tried multiple times to finish the last portion of it, but it absolutely will not let me. I go to try and click the last part, but won’t let me and after trying to click it a million time the entire portion of the form DISAPPEARS! So now I am stuck at 87% and probably will not be able to preform in my next game, because it is incomplete. It’s a huge hassle. If the school district wants to do it online they should get an app/website that actually works.

Use another app if you have a choice. The state of Mississippi is forcing officials to use DragonFlyMAX when being assigned games.
1. DragonFlyMAX crashes every time you get a message.
2. There is no way to see your games on a calendar format.
3. When creating blocks for dates they are not listed in chronological order or offered in a calendar format.
4. DragonFlyMAX is so bad that I’m convinced someone is getting paid to force us to use it. Nobody in their right mind would ever think DragonFlyMAX was worth using.

Had to create an account or my daughter wouldn’t be able to cheer this season. Took me 45 minutes of entering the same info on multiple forms and I’m only 71% complete with the required info. Downloaded DragonFlyMAX after navigating the website only for DragonFlyMAX to not open. 🤦🏻‍♀️

This platform is required for coaches in Arkansas to use. It is not at all user friendly. It’s extremely difficult to navigate, in order to get anything done on the site it takes hours of trying to figure out where to do certain things. Then you think you have it done and you’re notified that you don’t. Then you try to correct it, and you can’t get back where you started. I hope their server crashes and burns.

DragonFlyMAX is good because you know if your coach is gonna be at school because this gonna text you about it and you can play anything in here like football & basketball and many more…

So clunky and everything is redundant. It is not that difficult to prefill in info that has been filled in on other areas of DragonFlyMAX already, but DragonFlyMAX does none of that. The responsiveness for the scroll bar is way off. The forms are not mobile friendly .. DragonFlyMAX as a whole is notuser friendly at all.

The developers have made little progress with DragonFlyMAX. It always has quirks and errors. I always get two notifications for every message then when I go to messages I can view them. I have to reload DragonFlyMAX frequently just to get it to work.

I absolutely love DragonFlyMAX. As the lone AT for a 20-sport High School, DragonFlyMAX has simplified communication and documentation for all of my athletes. I would recommend it for any high school athletic trainer that is searching for an electronic records system.

The latest version of 2.49 removed the ability to text your crew or school admins from the iphone app. I would not install it if not forced to do so. Dragonfly says they are working to resolve.

like many of the other reviews say, i had to do this for school sports, it made me enter the same information MULTIPLE times, and it takes at least 45 minutes. the whole 45 minutes is spent repeating yourself. come on yall, even doctors office paper work isn’t this repetitive. ON TOP OF THAT it deleted my answers the first time and i had to do it all over again.

Been trying to work DragonFlyMAX for months. I’m in the media and have more than a dozen schools with upwards of twenty sports at each school. In theory DragonFlyMAX should be a dream for someone like me with hundreds of teams and players to follow but it’s far too confusing to navigate. Coaches and athletic directors are ditching it as fast as they get registered. Hard to believe it’s a product of maxpreps.

DragonFlyMAX is a joke, just like the platform. Nothing works as advertised & our ingenious state association forced everybody to use it & they swear after all the kinks are worked out, it will be great. Here’s a tip, work all the kinks out PRIOR to forcing people to use it so it actually does what it is supposed to. That’s how it works in the real world, not the fantasy the state association lives in.

Our school system continues to require DragonFlyMAX, even though we have had problems with it for 3 years! Tech support is sub-par, limited availability- never when you need it, when athletes move from middle school to high school the transition is a nightmare and doesn’t work without multiple tech support requests. I would not recommend DragonFlyMAX!

I never write reviews but DragonFlyMAX is an exception. It’s STUPID AND A WASTE of the parents’ time! I went from my kid being -01% percent ready to to compete in a school sport to -61% after spending over 30 minutes answering questions. Now i know when I went to download DragonFlyMAX that it only had a 2.5 rating!!! 😡

Working at a HS can be a bit disorganized and hard to communicate with everyone. This is a great app to keep tabs on all the athletes and coaches, and love that parents can get on it too! The hassle of calling/texting, finding out their phone numbers or trying to track down an athlete/coach would be reduced with DragonFlyMAX. Excellent support team! Gets back to you asap if you have any questions. Can't wait to fully utilize Dragonfly Max!!!

Worst app ever. It constantly crashes and I have to use the website. the website always states my password is incorrect but will not let me reset it. I hate DragonFlyMAX and so frustrated that the school sport my daughter plays insist we have to use DragonFlyMAX . 🤯😡

DragonFlyMAX is slowwwwww, but I got an email that it’s supposed to be faster... and now it won’t even open. It shows a brief screen then closes in about a second. So frustrating!!

Wont even let me install DragonFlyMAX 😂

By far the best, most user-friendly app on the mark for athletic trainers. The flow of data through DragonFlyMAX makes the ATC's life much better. I recommend this to any athletic trainer regardless of work citing weather secondary school or college

Fantastic tool for athletic trainers. Easiest communication between AT's and coaches. Made life much easier.

Great app. Very user friendly. IT dept is very quick to resolve any issues.