Fort Worth Star-Telegram News Reviews

After updating FortWorthStarTelegramNews it is terrible compared with the old app. Now it takes you to an internet browser filled with useless info. Simply put when I use FortWorthStarTelegramNews I want to read the paper not have to go to several option to get the paper. Not to mention FortWorthStarTelegramNews works terrible inside the browser. I can no longer just click on the continued on page to go to the end of story. It doesn’t expand easily either. It want let me move around the page easily either. It is a major disappointment that will make me reconsider keeping the star telegram. I was a home delivery user until the printed paper price got to be so expensive that I went to the e-print form. It was simple then just click on FortWorthStarTelegramNews , up popped the paper and it downloaded and I could also download it for offline use easily. Now it opens in a browser, once opened it goes to a bunch of useless info, then you have to click on another spot to get paper that doesn’t work to well. JUST TERRIBLE!!

I can’t believe how challenging it is to develop a basic app that works consistently. Obviously the Star-Telegram has not invested in its own product. Whoever designed FortWorthStarTelegramNews had absolutely no clue what they were doing. That of course is my opinion. I’m tired of logging in and being logged out; I’m tired of being told I don’t have an account when I do; I’m tired of not being able to follow up on any article. I’m also really tired of trying to find anything that is timely. FortWorthStarTelegramNews brings up articles that are two and three days old. Perhaps I’m not actually looking at a news document but instead a historical archives document. I’m also frustrated that in order to use FortWorthStarTelegramNews I must have an active Facebook account. This is not a good value for somebody who cares about balanced media.

I have been taking the Fort Worth Star-Telegram now for about three months. Before that I took the Dallas Morning News for about 30 years. I really do prefer the Fort Worth Star-Telegram over the Dallas news. However your website is extremely difficult to navigate and not user-friendly. If you could please do something to your website to make the paper easier to read and navigate it would really be a blessing. Also is there no way to go back and look at yesterday‘s paper if I want to see it on the website ? I suggest you look at your competition and see their website, you’ll understand then what I’m talking about. Thank you
Keith Wrobel

The “new” iPad app is nothing more than the convoluted mess that is the desktop e-edition. The previous app was essentially the print edition on screen. It opened to the front page of the paper then paged through sequentially (although you could jump sections if desired) - exactly as a reader would expect. It was an elegant presentation. Now we have a series of headlines (same headlines in multiple sections to make it appear as if there’s more to the paper than there really is). About the only thing that hasn’t changed is the ultra-biased, misleading and often downright false reporting. I didn’t think it was possible to create a local paper that would make The Dallas Morning News look good by comparison, but somehow McClatchy found a way to do it. I’d give it zero stars if I could.

Thanks for making the online version and app available! I get to read my hometown paper even though I’m no longer at home! FortWorthStarTelegramNews provides all the great coverage of the FWST, and even throws in some news from other McClatchy owned news sources. FortWorthStarTelegramNews performs well, loading quickly and accurately. My only criticism is that sometimes an ad will extend across the whole screen, and it’s difficult to scroll by it. Other than that, it’s a great mechanism to receive and read the news.

I have been a long time proud subscriber to the Star Telegram, having grown up in Ft. Worth and living in Tarrant County my whole life. But I am very disappointed at the lack of real journalism the paper used to have.

For example, during the Nixon years, the Watergate hearings, and the legal process that was taking place in Washington was usually front page news. The current legal issues involving President Trump and the Mueller investigation are either buried deeply in the paper (or app) and are often not even covered at all. Our country is facing some possible serious constitutional issues that may result in the impeachment of a president. Should that not be front page news?

I hope the paper is not bending to partisan pressure to become like “Fox News” by only presenting the news that suits a certain political viewpoint. I believe the Star Telegram can do better. I believe newspapers can serve as one of the guardians of our great democracy. But it can only do that if it tells the truth consistently.

Sincerely,
Dan Manning

I don’t see stories in the feed and never have. I’ve re-installed a couple times. Checked all the settings. No dice. I called customer support, but after they put me on hold for a few minutes, they just hung up. Emails to customer service aren’t answered. Update: Developer said to clear the cache and reinstall. As I said, I’ve done that. But I did it again. Still no stories. Update again: It worked once! As in, one day, I saw stories and a cover image. But that’s it. One day of functionality. I can’t believe I still pay for this subscription at this point. Update again: Developer said to disable private relay. Nope. Still nothing.

FWST writers share a fans perspective and ask and answer topics that are on the fans minds. Only improvement would be to be more objective in evaluating performance of Rangers Mgr and GM. Especially when comments about not trying to win it all this year comes from GM. Would he have arrogantly said that if vote for new stadium financed by tax payers hadn’t already been approved? CMon Man! You can and should do better reporting and holding people accountable as your readers deserve it.

My compliments to the Star Telegram staff for striving to make the e-edition user friendly.
You have removed the bottlenecks to smooth reading in the new version.
I am particularly happy to see the news without the “pushy” in your face advertising. The pop ups were a nuisance while digesting news.
After 50 years as a subscriber, thanks for again making the ST the finest source for all the news.
Kurt Tauzel

If you are looking for the old news paper you are out of touch but this new way of reading the paper is really easy and accessible. Features like want ads are pretty much a thing of the past but here you get instant updates where in print you would have to wait for tomorrow’s edition. Really enjoy the Beta version.

As many have expressed, I too am tired of seeing notifications for stories and never being able to read them on FortWorthStarTelegramNews . Asking people to turn on this and delete that makes FortWorthStarTelegramNews much less appealing, especially to a crowd that may not be as tech-savvy to even do that.

I hope your developer team does find a fix for FortWorthStarTelegramNews soon. I have read the FWST my whole life and it has important news that impacts all aspects of my life.

The so called improved version E-edition is terrible. Frequent crashes, blurred text, ad at bottom blocks the page, pages are slow loading due to ad at bottom, frequent errors saying page won’t load, when exiting the e edition it no longer return to where you left off like the older version. You messed it up bad this time, Star Telegram. Please fix the bugs. Reading the E edition is a laborious and frustrating activity now.

Downloaded the new app today, October 1. I could not read the paper this morning. The connection failed about a dozen times. This surprised me because the prior app was far superior to that of another ePaper I take. It was clear and easy to use and provided a great index. FortWorthStarTelegramNews came with a plethora of advertisements from Google. I wasted a lot of valuable time. Still have not read the Fort Worth Star Telegram today. I hope this gets fixed soon. I am a very unhappy customer

I liked the e-edition better because it was ladies out like the newspaper. It had a bug this morning and wouldn’t open. Tried to uninstall and install and couldn’t find it. Only able to find this in App Store. Hate it!

I love FortWorthStarTelegramNews but now since you cannot read it without subscribing, I just look at the headlines. I’m on a fixed budget, since I retired. I live in West Texas and love keeping up with everything in Ft. Worth. The coverage of the news in Fort Worth is exceptional. Keep up the good work.

I am a long time user of the Star Telegram iPad application. I dropped the physical paper years ago. The October 1, 2019 changes make this thing unusable. The only way to follow the layout of the actual newspaper is to launch the e-edition via a browser. The new edition is so clunky on the iPad browser that I gave up trying to read the paper. This application is completely useless other than to launch the terrible browser application.

Before you suggest disabling Private Relay in Settings, tell me where to find it - I’ve been all through Settings and there is nothing that says Private Relay.

I set up all of my topics and it can never populate the feed. The only response I ever get is Error Fetching Feeds. If it doesn’t work, remove it til you can get it working. Bad bad bad software development and shame on Star Telegram for allowing this crap to go to customers.

Used to love reading star telegram on my iPad but since switch recently has been very frustrating. Very jumpy.... sometimes can only see part of article then jumps off. If not fixed soon may have to try a different paper. I switched to online version years ago and have been happy until last few weeks. Ugh

Oh my goodness. Was there any testing done with existing users before deciding to switch to this format? I enjoyed the previous app and easy access to news but may have to drop subscription because of frustration with ease of use and slow loading capability which is typically at least 10 seconds per page to load. There are too many news options to settle for this substandard product.

It works, news delivered, however this is a weak app, of course the price is right.
Also it is hard to find current news, because the popular stories stay up for days sometimes with little change.

I live outside of Texas and enjoy the Star Telegram app for keeping up with local sports teams and local news. I can’t imagine a newspaper anywhere doing a better job. My only frustration with FortWorthStarTelegramNews is difficulty finding a search function. Where’s that magnifying glass?

My compliments to the Star Telegram staff for striving to make the e-edition user friendly.
You have removed the bottlenecks to smooth reading in the new version.
I am particularly happy to see the news without the “pushy” in your face advertising. The pop ups were a nuisance while digesting news.
After 50 years as a subscriber, thanks for again making the ST the finest source for all the news.
Kurt Tauzel

FortWorthStarTelegramNews has some serious shortcomings that should be addressed if the Star-Telegram wants it to anything other than an “also ran”.

There are two issues which I have serious problems with: #1, There are many stories, opinions and other articles in the printed edition which I regularly read that are not in FortWorthStarTelegramNews edition. The #2 issue is that posting an opinion doesn’t work so well between platforms. With the same settings, my iPhone allows feedback in the opinion sections while my iPad does not.