Contact MARTA On the Go Support

Atlanta is making money hand over foot. And the public transportation is horrible. The applications lag time is around 15 minutes or more, and the busses and trains run around that late at the same time. Therefore, if you use the app, you get to the station after the train/bus has left and you have to wait for the next one, which is sub sequentially late usually as well. So using the app on a regular basis to get me to and from work ends up making me wait statistically longer for Marta than randomly guessing on rides. On top of that the drivers are generally pretty rude and will pass by the bus stop and give you the bird before stopping. Call in a complaint, and they give you an attitude about it as well. Atlanta is growing exponentially and the public transportation cannot handle it by any means. As I write this, the. Is should be showing up, instead it reset and the bus was past the stop by 4 or 5 miles. Way to go technology

This app constantly crashes when i need to look at the real-time map for my bus and for the bus stop times next to my house. The next train arrival function is terrible when planning out how long the wait it is because they only show the train going in the one direction you're not headed. I'm highly disappointed with my experience since some routes have changed all together, the paper pamphlets are not up to date, and the app is about as useful as guessing what the times are with out any help from Google trip planner. In the End this app, the services, and over all handling for these problems have made me hate public transportation even more, with it getting a little bit less reliable everyday. I pray for the day I get car, i'd rather deal with an outlandish car note than deal with Marta anymore.

This app just like everything MARTA is such a inconvenience to the customers! It crashes, its not user friendly at all nor does it update after adding to the Breeze card! I loaded on Friday morning and still don’t see it on this app! How naive of me , MARTA doesn’t really care about its riders/customers or potential customers, I can tell by the stations and this app confirms it! You have children, elderly and people who have never ridden Marta or how about the ones who are visiting and don’t know the area- but what do I know. A lot of improvements are needed on this app , in the stations and the personnel morale ! Guess it’s true ... with MARTA it’s all about the 💰