Signeasy-Sign & Send Documents Reviews

Signeasy-Sign & Send Documents Reviews

Published by on 2024-10-30

🏷️ About: Signeasy is an eSignature app that allows users to sign and send documents for signature. It is a preferred app by individuals and businesses, with a 4.9-star rating on the App Store. It is used in 180 countries and supports 24 languages. Signeasy is free to download and sign up for a trial, and the first three documents are free to sign. It works across all devices and integrates with popular cloud storage apps. Signeasy documents are legally binding and have a detailed digital audit trail.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
62.7%

🙄💅🫥 Neutral
20.2%

👿🤬😠 Negative experience
17.1%

~ from Justuseapp.com NLP analysis of 32,728 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Allows for signing documents without a printer

- Pay as you go option

- Support is available



Read 29 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Changed Billing Plan

2022-05-22

SigneasySignSendDocuments used to be everything I needed. I could sign documents on the fly and simply pay as I go. This was all I needed because there would be some months when I wouldn’t need the service at all so pay as you go is the perfect plan for me. Well, then SigneasySignSendDocuments decides that they are going to now only work if you pay for their monthly or yearly plans. I don’t need those because I don’t use the services monthly. So now instead of just paying as I go at like $5 for 5 signatures, they want to charge $12 a month for no real logical reason other than the fact they want to quote “make money”. Yes, that’s exactly what I was told when I complained about this. There is another app that doesn’t cost a thing and does the exact same thing as this called DocuSign. I’d recommend them for the occasional user like myself

Fails When Needed Most

2022-06-23

I like SigneasySignSendDocuments when it works. However, it seems whenever I must sign a document, it fails. Today, when I tried to open a document, it said I must sign into SignEasy first. But it doesn’t give me any opportunity to sign in.

One serious flaw is that one cannot print (or cannot print easily) a document after you sign it. I have found that I can email it to someone (other than myself - that is not permitted) and then ask the other person to print the document. The developers need to conduct a focus group to find out how their app is used.

Now this program no longer will allow me to email a document. I get a popup that says the document has been sent, but the recipient never gets it.

App doesn’t work after iOS update, don’t buy!

2022-07-24

I just bought SigneasySignSendDocuments to use in our clinic due to the COVID outbreak. It worked fine yesterday, made a video presentation to train our staff on it, went to present to the staff and owner, and it doesn’t work anymore! Was made a fool in front of everyone because the developers can’t keep up!

Here is the problem: you tap a document and insert a signature. If you scroll down a few pages to insert another signature, it will only put it on the original page you put the first signature on! This includes text, checkboxes, etc!

Contacted support and their only suggestion didn’t work! Highly unimpressed, not worth the money SigneasySignSendDocuments asks you for premium. Will be looking for a more professional and reliable app and company I can count on for business needs.

Edit: UPDATE FOR 11/07
App has update and has made my tokens invalid even though I’ve already paid for them! This company NEVER tests their updates and in the end if you use this for business you will be screwed!

Too Expensive

2022-08-25

OUTRAGEOUS- Unless you’re a corporation or other larger entity, this is not practically priced for an individual that needs to sign legal documents. Absolutely nosebleed high at $119 year- Gee- only $10 a month you say? 3 free signatures! Wow! What a deal- if I had to sign 4 signatures I would be paying an arm and a leg. My cloud coverage (which is vitally more important) costs me less. Try coming up with a plan for maybe 20 SignEasy signatures or a reasonable price per signature. One plan does NOT fit all, but it’s sad because this could be a great app otherwise.
I’m sure that SOMEBODY who is excellent with coding could easily make a competitive app for the normal person to satisfy their needs. Rethink your price!

If only they have support

2022-09-26

SigneasySignSendDocuments is pretty streamlined and clean. However, communicating with support is turning out to be impossible. SigneasySignSendDocuments on the phone doesn’t even provide the portal to support or continue providing input on a ticket once created. The interface thru the browser suggest that they are waiting for a reply but conveniently do not provide any means to actually type the reply. You can’t select the reply box and type anything. Sort of sets you up for a question, their canned response to that type of question and then they can merrily go about their day thinking they helped when in fact you have no means of responding. Sadness!

Used to love SignEasy, I don’t agree with the price to be used sparingly

2022-10-27

I used to really enjoy SignEasy for being so easy to use the 2-3 times I needed it a year to sign bout agreements and corner license paperwork for athletic commissions to the states.

It now wants to charge a monthly fee, or annual fee to use. I can understand the cost if it was something I used constantly (if I was a realtor), and I would even pay per document ($1 or so) to pay for the service, but I do not use it enough to have a subscription. I’m very disappointed there is not a reasonable payment level for people like me who only need it very sparingly.

Works great when it does but when it goes down customer service is horrible

2022-11-28

SigneasySignSendDocuments was working Great for me until the whole system crashed and they had to reboot it. I work for a hospital and we have spent 4 hours trying to resolve the issue. I upgraded to a plus subscription and SigneasySignSendDocuments will now not recognize this and allow me utilize its features. The fixes they recommend with the online chat aren’t working. I have been begging them to call me and help me resolve this issue they created with no success. I work for a hospital in the middle of a corona virus outbreak and this hampers us

Works but could be more

2022-12-29

The ease of use for signing, initialing and dating documents is top notch. The cloud integrations are solid. I just don't see a lot of people using this so I must default to docusign, etc. Payroll, invoice, banking integrations would be helpful and make the premium subscription worth it. More communication from developers on new features/integrations, corporate partners, why use this over other platforms? would be nice. And security updates are crucial for identity - invoice - payment tracking- a digital identity app with signed documents stored in SigneasySignSendDocuments which can be cut off if you don't subscribe. I think these companies owe more forward thinking due to their subscription fee (quietly renews at maximum rate) - blockchain, identity management, services that make sense to add to your digital signature files.

Great app but hard to change settings

2023-01-30

This is a super convenient app in all ways. But I was unable to change my registered email when I was unable to use the email account that I signed up with SigneasySignSendDocuments with. So I could not sign documents I sent to me because SigneasySignSendDocuments was not recognizing the name field, but the email field as the signee. And there was no way to sign the document directly within SigneasySignSendDocuments when I used a different email address for myself.

I had to go back to using an old email I did not want to use anymore to be able to sign the document.

This was important because I find I am unable to sign the document by following the email link. I can only sign within SigneasySignSendDocuments . The link opens the document from my email, but once I signed the document the program did not allow me to press the dialog button “finish signing,” located in blue in the upper left corner. I was working on a tablet, and spend an hour attempting to get it to work, trying repeatedly, and allowing load times, checking my internet speed etc.

Great for order forms

2023-03-03

I use this all the time for order forms. It works great but it is rather slow and doesn’t memorize words that I constantly use. Also it needs to be upgraded to copy entries like the number 1. I give it 4 stars because it works great but needs some updating and it’s rather slow compared to quick books or Kazoo. Another thing is that an email heads up would be nice before charging my yearly renewal and maybe a questionnaire to determine what upgrades people would like might show more professionalism.

Brilliant App!

2023-04-01

Just used the free version for a document. It’s the best app I have use so far as compared to the very other famous ones. Give this a try. If it was a one time price I would have purchased it but because I don’t require to sign documents often the monthly fees doesn’t make sense for me.
Highly recommend the interface and usability

The most versatile app on the planet for productivity!

2023-05-03

I really love SigneasySignSendDocuments. This has been the most helpful and useful app that I've ever used from SigneasySignSendDocuments Store. I don't know what I would've done without it. Thank you so much creators of app. just don't get too greedy and carried away with the extra features in the plus version. The basic Pete version suffices and should not be costing more.

Kelly in support was AMAZING!!

2023-06-03

Let me say first that I have never submitted a review of any app. This is the first but with a bonus! SigneasySignSendDocuments and the support service is incredible! I had a major issue with a disconnected account from years ago that affected my subscription. Kelly walked me through a solution that was not simple. She showed the patience and attention all customers wish to experience with any service oriented business.

Both Kelly in support and SigneasySignSendDocuments get A+ rating.

Other times I've used this app, and Fantastic

2023-07-05

Today through an email I opened SigneasySignSendDocuments to do all on SigneasySignSendDocuments as share with as I automatically log into it as connection.

2 times as I've been typing SigneasySignSendDocuments restarted and blanked out my work, 5 minutes of work yet it is was work. 3rd time, ps I also turned off my VPN this time

5 star again, I updated SigneasySignSendDocuments and SigneasySignSendDocuments worked with me and all Completed. Great!

Great! Easy to use!

2023-08-05

It's unbelievably easy robust on the fly. You can sign documents with multiple pages switching between initials and signatures. I highly recommend it for anyone doing things on the fly. There is an issue viewing multiple-page tiff files but you can work around by opening up in a tiff viewer first and sending it to signeasy. I hope they update this in a future version. It's an awesome tool.

Great app

2023-09-06

Does exactly as requested. A few minor adjustments have been asked and they are working on them but over all a great tool for business and personal use. Thou it keeps asking you every update to review SigneasySignSendDocuments , I personal as a paying customer think I should have the option to opt out completely. If I am going to advertise or review for them with out having the right to opt out then they should be paying me to advertise for them.

Still haven’t fixed the email situation

2023-10-08

Was in touch with support, but they dropped our conversation after realizing it was an actual app issue, not customer error. I still have to send contracts to Dropbox, then to the client from there. SignEasy set up their own email system that doesn’t actually mail out my contracts, and we’re supposed to have an option in Other to mail from our own mailboxes. However going to Other makes SigneasySignSendDocuments crash. Very disappointed.

Fast free sign and go

2023-11-08

I just discovered SigneasySignSendDocuments today and I used it because I needed it to submit an paper about my transcript from a college that required a signature and I do not have a printer at my house so I use SigneasySignSendDocuments and it was amazing absolutely love it and will be using it from now on I don’t usually need signatures like this so once the three free trials is over if I ever need something like this from now on I’ll pay the fee. I wish there wasn’t a fee though but overall SigneasySignSendDocuments is smooth and easy to follow.

Great until the constant upgrade now messages started

2023-12-10

I’m already paying 119/yr for SigneasySignSendDocuments which to this point has been justifiable.

Now every time I send a document to SigneasySignSendDocuments I get an upgrade now message and have to send the document a second time so I can sign it.

At this point I’m looking for a new application as this has become quite annoying, you already made your sale, badgering customers for an up sale every time they open the application is unacceptable, especially when it impedes functionality.

Easiest and fastest way to sign & send any document!

2024-01-10

We all at some point need to have documents signed in a very big hurry and of course never at a convenient time or place. SignEasy lets me sign anytime, anywhere, day or night! I also like that my clients can sign on my phone or tablet too. And then send my documents with great ease and confidence they will arrive quickly. Thank you SignEasy. You’re one of my best tools!
Brandy
🦋California Homes Network

Not for the occasional user

2024-11-21

Why do you claim in the description that the top in app purchase is 10 signatures for 4.99 when that option is no longer offered? Have been a happy customer of SigneasySignSendDocuments since 2012 but since you stopped offering the in-app purchase of 10 signatures for $4.99 and moved to the $10/month subscription model I will now use Adobe Fill and Sign Easy. I just don't need to remotely sign enough documents per month to make it worth paying $10 for the service. I guess Signeasy doesn't find it worth their while to offer their services to lower volume users.

Really need to fix the auto fill when emailing & there should be a one time fee, NOT an annual fee

2024-11-21

SigneasySignSendDocuments works great & I purchase the annual every. However, I have suggested for the email to not be auto populated with their content.

It’s very annoying to have to go in to the email every time and delete their advertisement in my professional email that I’m sending to a client. I don’t feel I should have to advertise for SigneasySignSendDocuments especially when I pay for it every year.

Also, there needs to be a one time fee as opposed to an annual fee.

the best ever before updates! do not update!

2024-11-21

using it for almost 7 years !
just looks like after every upgrade it gets worse , long downloading, keeps on hanging quite often at latest upgrade (i use an iPhone X ) and less user friendly than before old versions
I am on a paid version but not the latest
($120 a year) maybe that the problem🤪
if you update to 8.4.2 your app is not working properly anymore i have it on 2 devices version 8.2.0 works ok !

Great App, but subscription required after trial

2024-11-21

I loved using SigneasySignSendDocuments for the free trial and would have been happy to pay for credits or pay on a per signature basis. However, they use an expensive subscription model which doesn’t fit for someone like me who uses SigneasySignSendDocuments only occasionally. I would have considered a subscription if there was a low use version, but the only options I saw seemed to be geared toward the more frequent users. Time to go back to SigneasySignSendDocuments Store and try the next digital signature app.

Not using default email app any more.

2024-11-21

SigneasySignSendDocuments works well and have been using it for some time.
Not happy with the recent change on how the emails are sent now. Earlier it used my mail app on iPhone to send the documents, but now it sends documents through some internal email, that does not show my contacts properly and also does not show emails in my Sent Items. I know I can copy myself but, as user I should have the option to choose which mode is preferable.

Sign on the fly

2024-11-21

SigneasySignSendDocuments has made both my costumers and I very happy. It is rather easy to set up and quick to use. Only down side and this is minor is that there is only accommodation for 3 signers but that can be worked around by saving and reopening the doc. Otherwise great app.

Addendum: I had a few issues after the update just before this last one. To say I was upset is an understatement. However, I sent in an explanation of my displeasure. I included some screenshots and I am pleased to say that they took my concerns to heart and they were resolved in this last update. TY for listening and fixing my concerns.

Easy-Sign

2024-11-21

I have been using this amazing app for about 3 years. It is awesome as often I need to review, sign and return a document immediately. With SigneasySignSendDocuments I am able to do so. Today I went to use SigneasySignSendDocuments but my subscription had expired, but I was extended a courtesy extension to return the document needed immediately. If you are in business and work with/or as a contractor you need this.

Best app EVER!

2024-11-21

I am a person that is constantly on the GO! And SigneasySignSendDocuments saves me so much time by making it so convenient to add signatures to documents on the go! I have been able to keep things running efficiently at work by always replying immediately to urgent items that need my signature. No need to have printer/scanner/PDF software to do this. Just love it and highly recommend it!!!

Realtor

2024-11-21

Terrible . No not buy this . I’m trying to delete it and get my money back . Total scam....

When you send. Document to be sign into their cell phone it can’t be done unless they have a desktop or iPad on hand .

On docusign you’re able to sign any document right from your cell phone no matter what part of the world you’re at



Is Signeasy Sign Send Documents Safe? 🤗🙏


Yes. Signeasy-Sign & Send Documents is very safe to use. This is based on our NLP (Natural language processing) analysis of over 32,728 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Signeasy Sign Send Documents Is 78.6/100.


Is Signeasy Sign Send Documents Legit? 💯


Yes. Signeasy-Sign & Send Documents is a totally legit app. This conclusion was arrived at by running over 32,728 Signeasy-Sign & Send Documents User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Signeasy Sign Send Documents Is 100/100..


Is Signeasy-Sign & Send Documents not working? 🚨


Signeasy-Sign & Send Documents works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
1 Month Standard $14.99
10 Documents $9.99
1 Year Standard $139.99
1 Month Essential $14.99
1 Month Plus $20.49
1 Year Standard $139.99
1 Year - Unlimited Docs $39.99
1 Month Pro $24.99
1 Month Standard $6.99
1 Year Plus $199.99


How was your experience with Signeasy-Sign & Send Documents? Post a Review




Features

- Works across all devices and supports all document formats

- Used in 180 countries and supports 24 languages

- Integrates with popular cloud storage apps

- Sign documents by drawing, scanning, or importing a signature

- Send documents for signature and add fields for clients to fill and sign

- Collect in-person signatures on iPhone or iPad

- Legally binding documents with a detailed digital audit trail

- Ensures data and information security with industry-standard SSL encryption

- Additional features include saving and sharing frequently used documents as templates, offline editing and signature capabilities, authentication via Face ID/Touch ID, and more

- Offers three subscription plans: Essential, Pro, and Business, with varying features and prices

- Subscriptions are charged to iTunes Account at confirmation of purchase and automatically renew unless canceled at least 24 hours before the end of the current period.

  Customer Service/Support
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Glykka LLC

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