Contact Signeasy Support

This app used to be everything I needed. I could sign documents on the fly and simply pay as I go. This was all I needed because there would be some months when I wouldn’t need the service at all so pay as you go is the perfect plan for me. Well, then this app decides that they are going to now only work if you pay for their monthly or yearly plans. I don’t need those because I don’t use the services monthly. So now instead of just paying as I go at like $5 for 5 signatures, they want to charge $12 a month for no real logical reason other than the fact they want to quote “make money”. Yes, that’s exactly what I was told when I complained about this. There is another app that doesn’t cost a thing and does the exact same thing as this called DocuSign. I’d recommend them for the occasional user like myself

I like this app when it works. However, it seems whenever I must sign a document, it fails. Today, when I tried to open a document, it said I must sign into SignEasy first. But it doesn’t give me any opportunity to sign in. One serious flaw is that one cannot print (or cannot print easily) a document after you sign it. I have found that I can email it to someone (other than myself - that is not permitted) and then ask the other person to print the document. The developers need to conduct a focus group to find out how their app is used. Now this program no longer will allow me to email a document. I get a popup that says the document has been sent, but the recipient never gets it.

I just bought this app to use in our clinic due to the COVID outbreak. It worked fine yesterday, made a video presentation to train our staff on it, went to present to the staff and owner, and it doesn’t work anymore! Was made a fool in front of everyone because the developers can’t keep up! Here is the problem: you tap a document and insert a signature. If you scroll down a few pages to insert another signature, it will only put it on the original page you put the first signature on! This includes text, checkboxes, etc! Contacted support and their only suggestion didn’t work! Highly unimpressed, not worth the money the app asks you for premium. Will be looking for a more professional and reliable app and company I can count on for business needs. Edit: UPDATE FOR 11/07 App has update and has made my tokens invalid even though I’ve already paid for them! This company NEVER tests their updates and in the end if you use this for business you will be screwed!