Contact WBUR Support
Company Name: 90.9 WBUR, Boston’s NPR news station
About: High quality live stream of WBUR’s local, national and world news content,
plus on-demand programs and podcasts like On Point, Here & Now, Only A Game,
Radio Boston, Modern Love and Dear Sugar.
Highlights:
• Elegant, intuitive
listening experience with all your favorite WBUR and NPR programs and
podcasts
• 24/7 livestream of WBUR’s radio programming
• Save programs for
later listening
• Never miss a moment of you.
WBUR Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with WBUR. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WBUR. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 90.9 WBUR, Boston’s NPR news station
Read 3 Customer Service Reviews 😭😔💔
Unstable and getting worse
by Colo Ski Gal
I’ve used this app for years and have always had issues but it’s gotten much worse. I generally use it to listen to WBUR programming when I’m outside the listening area, which is frequently the case. I rewind to catch the full program before the program ends so I don’t listen “live”, but on a time delay of 15 to 90 minutes. Very often, the app stops working with no discernible pattern. It happens even when the time delay is a few minutes and when the program is still live. Recently, the incorrect program has shown as what’s currently live. Today I deleted and downloaded the app 3 times in 10 minutes. Frustrating . . . but the quality of the WBUR programming keeps me coming back.
Buffering is terrible
by Newf55
I’m a daily user (sufferer) of this app. The most frustrating thing by far is the buffering (which will sometimes cause a show to stop to rebuffer multiple times). The thing that annoys me the most is that you cannot rewind a program past a certain point - sometimes I can rewind a program a full two hours, but other times I can’t rewind 30 seconds... I was listening to Con Salsa which ends at 3 am - I paused the show at 2:58 to hear the end, and when I clicked play to resume at 3:01 it had timed out and wouldn’t let me rewind to where I had paused it. What an absolute piece of crap.
2020 update: this app has actually gotten worse. No wonder WBUR is in cost cutting mode, they keep losing listeners like me.
Always some kind of problem
by Cheap B****
As much as I love and continue to use this app, there seems to always be some issue with it, whether it skips fragments of a program, or just plain won’t stream the live audio, or it crashes. Currently, it’s crashing when I try to play live audio. I also suspect that running it recently affected my phone’s ability to make or receive phone calls. I had to reboot my phone to get my calling ability back. I did recently update my iOS to 12.1 and that may have triggered some bug. But at this moment, the app will only play content from the program list. It will not play live programming and it keeps crashing. Please fix your app! Thanks!
Have a Problem with WBUR? Report Issue
Why should I report an Issue with WBUR?
- Pulling issues faced by users like you is a good way to draw attention of WBUR to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WBUR customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WBUR.
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