The Star Reviews

The Star Reviews

Published by on 2024-10-08

🏷️ About: The Star’s news app is free to download and read. From community and local coverage to global issues and breaking news, The Star reports on topics that matter and affect the day-to-day lives of our readers.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
47.6%

🙄💅🫥 Neutral
27.0%

👿🤬😠 Negative experience
25.4%

~ from Justuseapp.com NLP analysis of 193 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app has fixed a navigation bug, making it easier to use.

- The app allows for offline reading and downloading of articles.

- The app has a streamlined and simple design, without being too distracting.

- The app provides local news for the Greater Toronto Area.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Crashes

2022-05-30

Downloaded the new update and now it keeps crashing when I try to read an article.

Ugly and frustrating

2022-07-01

The latest redesign of TheStar is disturbing to look at. The headline font is ugly and the body type was easier to read when it was sans serif. I feel I am working harder now to use it.

Notifications

2022-08-01

Notifications are not working on iPhone X. I have reinstalled and checked all settings. Works on my other iPhone 8. I am assuming new installs are not registering with the notifications server.

Bad

2022-09-02

Is it too much to ask to develop a decent app? No favorites, can't save articles, no offline mode and you can't even post comments using TheStar . I don't know who at TorStar approved TheStar but obviously this person is not a techie.

Doesn’t recognize paid subscription after login - useless

2022-10-04

I’m a paid, active subscriber to The Star and The Spec. After successfully logging into The Star, clicking on Settings and then my name, the field says subscriber to The Spec - not The Star. As such, I can’t read more than 3 articles before being told I need to subscribe to read more, and I ALREADY AM A PAID SUBSCRIBER. why have you not fixed this bug? TheStar is useless! 0 stars if I could rate 0.

Awful

2022-11-04

Changes in the version include disruptive pop-up ads and less intuitive navigation. I've been using TheStar for years, but find this version unusable.

Utter Garbage

2022-12-06

As a longtime subscriber, I am utterly unable to register for the brave new electronic world TheStar promises. When I requested help through TheStar , it took over 1 MONTH to get anything other than an automated response. When I finally got a representative, he told me to use the Chrome browser. It is clear that no one in this organization has the dimmest notion of how to make their own app work. I give up.

Disappointing

2023-01-06

Going backwards. New format is no different than everybody else now. No style. If all we wanted to do was read words on a white background this would be fine, dull, boring....

Same as all the others

2023-02-07

I enjoyed the previous app since it was rich in media, optimized for the iPad. Now it looks the same as all the other news feeds. And where is my market snapshot? I used to love the red/green indicators at the end of the business section. As a snowbird, I checked the CDN/US $ on a daily basis.

The constantly crashing app

2023-03-11

Becoming really frustrated re. app crashing when opening new, significant news stories on my iPad. Haven't been able to read 2 articles so far this week.

Step up for iPhone, step down for iPad users

2023-04-09

I really enjoyed reading the Star on my iPad but the latest version appears to have abandoned the ipad. For now I will read the Star on my iPhone and the globe and mail on my iPad.

Constant location check

2023-05-11

Why the consistent and persistent location check?

No "Back" Button? Seriously?

2023-06-11

Wow... this update really screwed up. Avoid! There are no significant new features, just crippled navigation.

Not as useful as it could be

2023-07-13

Please make a breaking news push notification feature for those who want it!

OK

2023-08-13

Better. Not all web stories available in app. Some issues with out of app content, such as editorial cartoons -- can't zoom in limited in-app browser, so many of these are a waste of time. Category strip hard to use on iphone. Fortunately, the Section view is a workaround.

Sometimes the content is short. For instance, it's 9:15 Sat AM, Sep 10, and there's exactly 1 story each in local, national, world. This is my paper :| I would pay for a full online newspaper.

Good. A few tweaks needed

2023-09-14

Quite honestly, I was OK with the iPhone optimized website. TheStar brings some nice features like being able to download for offline reading. It would be nice to customize your home screen with sections you read most and to have a "fast home" capability. With most apps, touching the iPhone status bar will move you to top of the page. This doesn't. Not a problem, just a quirk.

Cheery. Fine.

2023-10-16

Easy to use. Lots of color without being busy and distracting. I hate screens with 7 fonts and 17 things to click on and a bunch of related links embedded in the middle of the article. This is streamlined and fresh and simple.

Canada’s Best Newspaper …

2023-11-16

Unfortunately lacks the resources of The NY Times or the Washington Post, and, in the English newspaper tradition, tends to tilt politically - slightly liberal, while Canada’s Other Best Newspaper, the Globe&Mail, tilts the other way.
There’s also the Toronto Sun, a plain old-fashioned British TABLOID! with a near-neked nice-lookin’ girl on the same page every day.
Both the Star and G&M are essentially national papers, available with different names and local news replates from the Atlantic to the Pacific, serving as good sources of both national and major city/regional news, but one (of each, if you want everything except the tababe is good enough if you’re watching from afar.
be aware - the “right wing” G&M is really old-fashion centrist, far left of what the US GOP has left behind. Canada is essentially a kinder, politer, mostly saner nation than the US, unfortunately lacking Constitutional protections for minorities, who, outside of religion (all Canada’s taxpayers support only Anglican and Catholic parochial schools - religious Jews, Muslims, Hindus, etc., not to mention Atheists pay a terrible price, insulting and the nation’s acceptable bigotry), would never be stomped by Nazis or Klansmen. That’s simply unacceptable behavior.

Getting better

2023-12-18

Supporting local GTA news while it is still around. Glad to see TheStar is improving, albeit slowly, over the years

Finally something usable

2024-01-18

I wanted the first one to say that The Star Team has done a commendable job in fixing the navigations bug. Giving 4 Stars.
Good job.

Another dud from The Star Team. They introduced the back button but the page never scrolls to your original position. Absolutely pathetic development team!

Whatever happened to the back button! Every time you access an article the only way to get back to the previous page is to tap the Home Page link in the menu and then scroll down to your original location.
Really poor navigation design. Not sure why such a user interface was adopted.

Could not even read one article

2024-12-18

I downloaded TheStar to catch up on news from Canada. I could not read even one article without subscribing, even with the ads. No thanks. Delete. I’ll look elsewhere for Canadian news.

Great addition to my daily news line-up.

2024-12-18

Easy navigation.



Is The Star Safe? 🤗🙏


Yes. The Star is very safe to use. This is based on our NLP (Natural language processing) analysis of over 193 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for The Star Is 65.2/100.


Is The Star Legit? 💯


Yes. The Star is a totally legit app. This conclusion was arrived at by running over 193 The Star User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Star Is 100/100..


Is The Star not working? 🚨


The Star works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Monthly $14.99
Annual $99.99


How was your experience with The Star? Post a Review




Features

This App (including any updates or upgrades) may (i) automatically communicate with The Star's or its third party service providers' servers and record usage and browsing pattern metrics, (ii) manage App-related preferences or data stored on your device, and (iii) collect personal information, all as more particularly set out in our Privacy and Anti-Spam Notice and our Privacy Policy.

By installing and using the App, you agree to our Privacy and Anti-Spam Notice (available at ), our Privacy Policy (available at ) and our Terms of Use (available at ), each of which is accessible with the App's settings menu.

By subscribing, you agree to our Subscription Terms (available at ), which are also accessible within the App's settings menu.

From community and local coverage to global issues and breaking news, The Star reports on topics that matter and affect the day-to-day lives of our readers.

Any unused portion of a free trial period will be forfeited when you purchase a subscription, where applicable.

Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.

Account will be charged within 24 hours prior to the end of the current period.

Download The Star app now to receive the best features of The Star’s website, all within the palm of your hand.

Subscriptions may be managed by the user's Account Settings after purchase.

Payment will be charged to your iTunes Account at confirmation of purchase.

The Star’s news app is free to download and read.

You may withdraw your consent to the above at any time by removing or disabling the App.

  Customer Service/Support