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⚠️ Most reported problems ⚠️

Connection
42.9%

Not working
28.6%

Crashes
14.3%

Login
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Star Problems 😠👌🔥

- The app lacks the resources of larger newspapers like The NY Times or the Washington Post.

- The app tends to tilt politically towards the left, which may not appeal to all readers.

- The app may have some technical issues, such as crashing when opening new articles.

- Some users may prefer the previous version of the app, which was optimized for the iPad and had more features.

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Common The Star Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at thestar.com, developers of The Star.


Verified email  

Contact e-Mail: [email protected]

Contact e-Mail: [email protected]




About this app

TheStar (including any updates or upgrades) may (i) automatically communicate with The Star's or its third party service providers' servers and record usage and browsing pattern metrics, (ii) manage App-related preferences or data stored on your device, and (iii) collect personal information, all as more particularly set out in our Privacy and Anti-Spam Notice and our Privacy Policy.  By installing and using TheStar , you agree to our Privacy and Anti-Spam Notice (available at ), our Privacy Policy (available at ) and our Terms of Use (available at ), each of which is accessible with TheStar 's settings menu.  By subscribing, you agree to our Subscription Terms (available at ), which are also accessible within TheStar 's settings menu.  From community and local coverage to global issues and breaking news, The Star reports on topics that matter and affect the day-to-day lives of our readers.  Download The Star app now to receive the best features of The Star’s website, all within the palm of your hand. Questions or feedback?  Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.  Account will be charged within 24 hours prior to the end of the current period.  The Star mobile application, an application offered by Toronto Star Newspapers Limited.  Subscriptions may be managed by the user's Account Settings after purchase.  Payment will be charged to your iTunes Account at confirmation of purchase.  You may withdraw your consent to the above at any time by removing or disabling TheStar .  The Star’s news app is free to download and read.  For assistance please contact us at circmail@this app. ca.  Contact us at mobile-feedback@this app.  Any unused portion of a free trial period will be forfeited when you purchase a subscription, where applicable.