Contact The Star Support
Published by thestar.com on 2023-12-14 About: The Star’s news app is free to download and read.
From community and local
coverage to global issues and breaking news, The Star reports on topics that
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How to Contact The Star Customer Service/Support
Listed below are our top recommendations on how to get in contact with The Star. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Star. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of thestar.com
Verified email
Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
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Developer: Star Media Group Berhad
E-Mail: [email protected]
Website: Visit The Star Website
100% Contact Match
Developer: Toronto Star
E-Mail: [email protected]
Website: Visit Toronto Star Website
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Privacy & Terms:
http://notices.torstar.com/mobile-app-privacy-anti-spam-notice/
http://notices.torstar.com/privacy-policy/
http://notices.torstar.com/main_terms_of_use_daily_and_community_brands_EN/
http://notices.torstar.com/subscription-terms/
Reported Issues: 5 Comments
By Elizabeth Smith
2 years agoUnable to find link to Form T622 for Line 31350. For T1 Income Tax and Benefit Return. Help please. I have been a customer of The St Catharines Standard for 62 years.
By MARY PHILLIPS
2 years agoNO DELIVERY OF THE STAR TODAY NOVEMBER 27TH. 360 WATSON ST W APT 100 WHITBY ONT L1N 9G2
By DK_TO
Doesn’t recognize paid subscription after login - useless
I’m a paid, active subscriber to The Star and The Spec. After successfully logging into The Star, clicking on Settings and then my name, the field says subscriber to The Spec - not The Star. As such, I can’t read more than 3 articles before being told I need to subscribe to read more, and I ALREADY AM A PAID SUBSCRIBER. why have you not fixed this bug? The app is useless! 0 stars if I could rate 0.
By gonzopapa
Utter Garbage
As a longtime subscriber, I am utterly unable to register for the brave new electronic world this app promises. When I requested help through the app, it took over 1 MONTH to get anything other than an automated response. When I finally got a representative, he told me to use the Chrome browser. It is clear that no one in this organization has the dimmest notion of how to make their own app work. I give up.
By Lukster79
Bad
Is it too much to ask to develop a decent app? No favorites, can't save articles, no offline mode and you can't even post comments using the app. I don't know who at TorStar approved this app but obviously this person is not a techie.
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Why should I report an Issue with The Star?
- Pulling issues faced by users like you is a good way to draw attention of The Star to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Star customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Star.
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