Contact Alitalia Support
Company Name: Alitalia S.p.A.
About: Alitalia is the flag carrier and national airline of Italy.
Headquarters: Rome, Lazio, Italy.
Alitalia Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Alitalia. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Alitalia. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Alitalia S.p.A.
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Get Pricing Info for AlitaliaContact Alitalia! Or Contact Support
Need help using Alitalia? Try their Help Center now!
Alitalia in the News!
Social Support and Contacts
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Alitalia on LinkedIn!
Read 3 Customer Service Reviews 😭😔💔
Fraud based app! US users beware! No 24hr cancellation
by Prudence2020
Careful - This app if used to book travel from the USA will NOT comply with the USA law allowing cancellation of your booking for no fee within 24 hours of booking.
I booked airfare using this app, and then called to cancel within 24 hours, and the representative from the Airline was quite rude and told me that they did not have to honor the USA laws on the 24 hour refund because the booking from the app “goes through Italy” and therefore they have no legal obligation to honor USA law to USA users booking travel from the USA on the app. The rep refused to get a supervisor on the line when I politely requested this multiple times, and told me she would hold the line as long as needed until I hung up. My credit card company’s Fraud department had to cancel the booking on my behalf.
AWFUL experience! BEWARE of this App, and the airline!
Book another airline: Identity Fraud
by BonBonOP
This airline is terrible. Their customer service people are rude and unhelpful. If you ask a question because you do not understand they threaten you. They asked for personal information over the phone, passport, social and birthdate... when I asked why it was required they tried to intimidate me saying they won’t help me and refused to let me speak with a manager. When I called back it was worse. Their online check in system and app are so terrible they are anti-helpful. Very disappointed that I tried to avoid this company after one bad experience and my Delta flight ended up being serviced by them and requiring me to interact with them.
Worst reservation system for twentieth century
by JRC181a
I’ve kept tracked of a flight for several days. Each day the flight lands at its published time regardless how late it departs. Today the application reports the flight is “in flight” and actual arrival time indicated the flight has arrived. The tab for contacting the company is by telephone only NO! Texting. The application forces the user to enter all information concerning the users flight regardless of the fact that info’s available within the database forcing the use to waste time and remember information that already exists. I hope this company’s pilots fly their delta airplanes then the reservation software
Have a Problem with Alitalia? Report Issue
Why should I report an Issue with Alitalia?
- Pulling issues faced by users like you is a good way to draw attention of Alitalia to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Alitalia customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alitalia.
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