Contact HGTV GO Support

by MetAl/mASter

I’ve had Direct Tv Now for almost a year and have been able to use my Direct Tv Now subscription and link it with my HGTV app. The app says my DTN subscription does not allow me to access this content. I have the second tier (live a little I think is what it’s called) and DTN says that my subscription does let me have access to the HGTV app. It’s also on there list of apps accessible with subscription. The app has red keys besides almost all of the shows. I’ve always had access until about 2 weeks ago. So I don’t if it has anything to do with there update or if their blocking DTN customers?? I contacted DTN and they put a ticket in but I have not heard anything back. Getting very frustrated. My wife watches this channel the most out of all our other channels!!! There is only so much chip and joanna gains that you can watch before it just becomes old hat!! Really wish they would get this fixed!!!!

by Ooollookol

Why did I see Political commercials on HGTV. I thought that was the one channel I didn’t have to watch people tear down our presidents. I quickly turned to another channel and called friends to tell them that our channel that you were campaigning for Biden. Why! What goods does it even mean to complain about something when you have fallen into the Democratic’s whole which is ruining the US A. I can’t come up with a nick name because they are all taken, so there again I won’t know if you get this. That is the way Democrat’s get their way. I have tried 20 times and all nick names are taken. Unbelievable another way to avoid answering my complaint. There isn’t a nickname that hadn’t been taken. Send without a nick name

by Dissappointedhgtvfan

I like it when it works, but the constant need to activate it is super frustrating. Sometimes I have had to activate it twice in one day, even when I keep the app open. I have also had issues with the live feed, which often doesn’t sync with my provider or doesn’t work at all, so I have given up on that. I have tried deleting the app and reinstalling, and have also tried restarting my whole system, but nothing has helped. I have made sure my settings allow automatic access to my tv provider. I use apple tv and watch most of my tv shows through that and this is the only app that I have these recurring issues with.