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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SoftLayer Technologies, Inc., developers of IBM Cloud Infrastructure.




About this app

IBM Bluemix provides a cloud platform to help you solve real problems and drive business value with applications, infrastructure and services from a growing number of data centers and network points of presence around the world.  Quickly create a new ticket for a support request or examine existing support tickets and check their status. •Servers – View performance details and control basic functions your Bluemix bare metal and virtual servers.  Easily turn a server off or on, ping the server to test its network availability or reboot. •Bandwidth – Monitor the bandwidth usage of your Bluemix bare metal and virtual servers.  Products and services include bare metal and virtual servers, networking, turnkey big data solutions, private cloud solutions, and more.  The IBM Cloud Infrastructure mobile app keeps you connected and in control of your computing and network services.  Powerful management capabilities and highly interactive controls put any time, anywhere management of your infrastructure right at your fingertips. •Tickets – Need help but not in the office?  Our unique advantages include the industry's first Network-Within-a-Network topology for true out-of-band access, and an easy-to-use customer portal and robust API for full remote-access of all product and service management options.