Contact Chronicle Support

Immediately after purchasing this app, I discovered that journal entries do not render correctly on my iPhone SE (iOS 11.0.3). The date and first line of the entry are hidden under the maroon menu bar. I can only temporarily view the date and first line of the entry if I drag down on the screen, which means that I am unable to adjust the entry date when necessary. I contacted the developer about this and have waited 3 days for a response. Perhaps this issue is isolated to the SE due to its smaller size, but I wouldn’t know that for certain since the dev couldn’t be bothered to respond to my support inquiry. I have no problem paying for an app, and I can deal with bugs if they are resolved in a timely manner, but I have no tolerance for devs who pocket my money and then offer zero support. Apple shouldn’t be tolerating it either. I have now uninstalled the app from my phone, and I will be contacting Apple to request a refund.

This app has not been updated since Sept 2016. With IOS being updated more frequently, it's important that developers update their apps so that they are compatible. If no more updates are made and the app is not compatible, then the app should be free and/or not recommended for the iOS versions that it is not compatible with. A major deciding factor for me when purchasing or even using free apps for something that I rely on day to day is how often it is updated, the most recent update, and developers response to user problems. This app is currently failing at all of these factors. Hopefully, there will be an update soon. Until then, I am now using a different app.

This has been my “blessings journal” for the past few years. Unfortunately, updating to the most recent version of iOS make the entries uneditable regarding dates. They slide under the top banner and also hides the first line of the entry. Brought this to the attention of the development at the beginning of March 2018, and haven’t been able to use it for two weeks now. Just looked at the developers Web site, where it says that while the app was developed for iPhone, it’s now optimized for iPad, and that iPhone is for quick access. Makes total sense! Unfortunately, iPhones are becoming the new iPads, as iPads (all tablets) begin to replace laptop/notebook computers due to portability, cloud storage and connectivity convenience. Since I go for the phone rather than the pad, I’ll need to be seeking a new solution.