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About: ShutterSnitch is subscription based. With a subscription you get access to all
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  2026-04-27

ShutterSnitch Customer Service 💢

Hard-to-find customer service info can be a red flag. Is ShutterSnitch Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 2ndNature



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Camera Connect & Control Website

Privacy Policy: https://www.rupiapps.com/privacy_policy_ccc_android.html

Developer: RupiApps




Privacy & Terms:

https://2ndnaturesoftware.com/privacypolicy



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3 Most reported problems 😔💔

2.8 out of 5

iPhone X S max and version 4.3.7

2025-03-18

by Pojoinc

I purchased a new iPhone and I noticed that my reinstall of SS Now has a statement about joining a subscription pay for support. Really you guys are making enough money just selling the app?

So now I noticed that my Nikon D750 cannot connect completely or correctly. I cannot ever import pictures or view my camera. I’ve checked all my standings and have tried every single bit of troubleshooting I could think of. On my iPad with version 4.3.6 everything works fine. I double checked all of my settings are identical but on my new iPhone no joy. I’m able to connect to my Nikon Wi-Fi network but that’s as far as I can get.

No Longer Works. App is now USELESS.

2025-03-19

by Lovin My IPad

So they changed to a subscription model, as a money grab. But then they say you can keep the existing functionality as an existing user. One problem: it no longer works. The app finds and connects to the EyeFi network but the images never start transferring. Nothing happens. Nikon D800 and EyeFi Pro. Been using this setup for as long as I can remember, no issues. Now totally useless. Greed destroyed a good thing. Don’t waste your money on this garbage.

So upsetting

2025-03-20

by Fatima.artistry

I have been using this for years with no problem. When I changed my phone I couldn’t transfer the original app since they changed it to a subscription model, even though it says the existing accounts would work but they don’t. And are now charging $30 for what?? A horrible service! Thank God I have another camera and app to use because you guys are ripping people off for a lousy app. Unsubscribed!




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Why should I report an Issue with ShutterSnitch?

  1. Pulling issues faced by users like you is a good way to draw attention of ShutterSnitch to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ShutterSnitch customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShutterSnitch.


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