RTL.lu app not working? crashes or has problems?

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Last Updated on 2024-10-06 by Tom Weber

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Common RTL.lu Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTL.lu app on iOS and Android devices. Solve all RTL.lu app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RTL.lu iPhone Issues and Solutions

RTL.lu iOS app crashes, not working, errors
RTL.lu iOS app network issues
RTL.lu on iOS has black/white screen

RTL.lu Android App Issues and Solutions

RTL.lu has errors/crashing/not working
RTL.lu server network connectivity issues
RTL.lu has black screen

RTL.lu iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RTL.lu app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RTL.lu app crashes or not working on Iphone (iOS):

Close and restart the RTL.lu app on iPhone
Update RTL.lu app to the Latest Version for iOS
Uninstall and reinstall RTL.lu iPhone app
Update your iPhone to the latest iOS version

Fix RTL.lu on iPhone unable to connect to server/internet connection issues::

To resolve RTL.lu network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RTL.lu black/white screen (blank screen) on iPhone:

Follow the RTL.lu iOS app troubleshooting guide Here →

RTL.lu Android App Issues and Solutions

Fix RTL.lu not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RTL.lu app issues:

Force Stop the RTL.lu App
1. On android, goto "Settings" » click RTL.lu app. » click "Force Stop".

Update RTL.lu to the latest version on PlayStore

Clear RTL.lu App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RTL.lu app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RTL.lu.

Fix RTL.lu unable to contact server/ RTL.lu internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RTL.lu » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RTL.lu » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTL.lu on android.

Solve RTL.lu black/white screens issue on Android:

Follow the RTL.lu android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tom Weber, developers of RTL.lu.

About this app

Ob liesen, Radio lauschteren oder Video kucken, RTL proposéiert Iech déi verschiddenst Contenue vun nationalen an internationalen News, Sport, Kultur bis zu den Tëlee- a Radiosemissiounen am Livestream an am Replay. Mat der RTL App fir iPhone an iPad sidd Dir iwwerall an zu all Moment informéiert. Verpasst näischt méi mat eise Push-Messagen.