CodeCheck Status

Last Updated on 2021-07-12 by Codecheck.info

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⚠️ Most reported problems ⚠️

Not working

84.6%

Connection

15.4%

24 hour clock ⏰

- Database needs to grow rapidly

- App freezes sometimes when scanning items

- Needs to add more products

- UX could be improved by adding a swipe back function instead of a button in the upper left corner to go back to the previous screen.

Common CodeCheck Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve CodeCheck network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the CodeCheck App
1. On android, goto Settings » CodeCheck » click [Force Stop]

Clear CodeCheck App Cache and Data:
1. On android, goto Settings » Apps » CodeCheck » Storage » click [Clear Data] option. This clears both data and cache.
2. restart CodeCheck.

On android, goto Settings » Apps or Manage Apps tab.
Click CodeCheck » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto CodeCheck » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch CodeCheck

Contact e-Mail: support@codecheck.info

Apr 27, 2025, 12:30 AM
a user from Berlin, Germany reported problems with CodeCheck : Connection
Mar 25, 2025, 11:07 AM
a user from Kirchseeon, Germany reported problems with CodeCheck : Connection
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