IQ app not working? crashes or has problems?

IQ Status

Last Updated on 2010-02-03 by Indigo Penguin Limited

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25 User reports:
App has problems

User reports 25

⚠️ Most reported problems ⚠️

Not working

46.2%

23.1%

Connection

19.2%

Account

3.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of IQ Problems 😠👌🔥

- Inaccurate results

- Some users may find it pointless or a waste of time

- May not be taken seriously by some users

- Some users may find the questions too easy or not challenging enough

1 Reported Issues: 😵🆘🛟🚨📢

Mary Contant

2022-11-03

I want to cancel IQ.

Showing 1-1 of 1

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Common IQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IQ app on iOS and Android devices. Solve all IQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IQ iPhone Issues and Solutions

IQ iOS app crashes, not working, errors
IQ iOS app network issues
IQ on iOS has black/white screen

IQ Android App Issues and Solutions

IQ has errors/crashing/not working
IQ server network connectivity issues
IQ has black screen

IQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IQ app crashes or not working on Iphone (iOS):

Close and restart the IQ app on iPhone
Update IQ app to the Latest Version for iOS
Uninstall and reinstall IQ iPhone app
Update your iPhone to the latest iOS version

Fix IQ on iPhone unable to connect to server/internet connection issues::

To resolve IQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IQ black/white screen (blank screen) on iPhone:

Follow the IQ iOS app troubleshooting guide Here →

IQ Android App Issues and Solutions

Fix IQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IQ app issues:

Force Stop the IQ App
1. On android, goto "Settings" » click IQ app. » click "Force Stop".

Update IQ to the latest version on PlayStore

Clear IQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IQ.

Fix IQ unable to contact server/ IQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IQ on android.

Solve IQ black/white screens issue on Android:

Follow the IQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Indigo Penguin Limited, developers of IQ.