DWS Investment app not working? crashes or has problems?

DWS Investment Status

Last Updated on 2022-07-29 by Deutsche Bank AG

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147 User reports:
App has problems

User reports 147

⚠️ Most reported problems ⚠️

Not working

46.9%

31.3%

Connection

12.2%

Payments

4.1%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with DWS Investment? Report Issue

Common DWS Investment Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DWS Investment app on iOS and Android devices. Solve all DWS Investment app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DWS Investment iPhone Issues and Solutions

DWS Investment iOS app crashes, not working, errors
DWS Investment iOS app network issues
DWS Investment on iOS has black/white screen

DWS Investment Android App Issues and Solutions

DWS Investment has errors/crashing/not working
DWS Investment server network connectivity issues
DWS Investment has black screen

DWS Investment iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DWS Investment app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DWS Investment app crashes or not working on Iphone (iOS):

Close and restart the DWS Investment app on iPhone
Update DWS Investment app to the Latest Version for iOS
Uninstall and reinstall DWS Investment iPhone app
Update your iPhone to the latest iOS version

Fix DWS Investment on iPhone unable to connect to server/internet connection issues::

To resolve DWS Investment network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DWS Investment black/white screen (blank screen) on iPhone:

Follow the DWS Investment iOS app troubleshooting guide Here →

DWS Investment Android App Issues and Solutions

Fix DWS Investment not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DWS Investment app issues:

Force Stop the DWS Investment App
1. On android, goto "Settings" » click DWS Investment app. » click "Force Stop".

Update DWS Investment to the latest version on PlayStore

Clear DWS Investment App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DWS Investment app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DWS Investment.

Fix DWS Investment unable to contact server/ DWS Investment internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DWS Investment » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DWS Investment » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DWS Investment on android.

Solve DWS Investment black/white screens issue on Android:

Follow the DWS Investment android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutsche Bank AG, developers of DWS Investment.

Verified email ✔✔

E-Mail: service@dws.com

Website: 🌍 Visit DWS Direct USA Website

Privacy Policy: https://www.dws.com/en-us/footer/privacy-notice/

Developer: DWS Direct USA

60% Contact Match

Developer: Fidelity Investments

E-Mail: ElectronicChannelSupport@fidelity.com

Website: 🌍 Visit Fidelity Investments Website

About this app

Denken Sie Geldanlage neu mit der Investment App der DWS - Deutschlands führender Fondsgesellschaft*. Überprüfen Sie Ihren Depotstand auch von unterwegs oder verfolgen Sie die Wertentwicklung Ihrer Anlagen. Wählen Sie aus über 4. 700 Fonds & ETFs und 190 Anbietern das für Sie passende Produkt aus und legen Sie Ihr Geld an wie Sie es möchten - ob Einmalkauf oder Sparplan, alles von unterwegs, sicher und schnell. - Zugriff auf über 4. Kennen Sie auch schon die Version für PC und Tablet? Auf finden Sie alle Funktionen der DWS Investment App optimiert für größere Bildschirme. *Die DWS ist nach verwaltetem Fondsvermögen der größte deutsche Anbieter von Wertpapier-Publikumsfonds. Quelle: BVI.