Contact Livedrive Support

by Resonance

I just signed up for the free trial on the $24 a month package. It is sad that the app won't work on my Verizon iPhone though. I have the latest software, version 4.2.10 but the app requires version 4.3 which is only available for the AT&T iPhone. I won't bother to upload my files since I can't access through the one piece of electronics I carry everywhere, my phone. They should post a warning prominently on their website to avoid the embarrassment of having someone find out only after they try to load the app. I never thought to look at the app reviews before I signed up. Lesson learned.

C'mon guys. Fix this and give the Verizon iPhone support. If you do, you will certainly have me and a lot of others for customers. Do it before my two week trial ends, and I will amend my rating. Unless, of course, you give me another two weeks sometime in the future when you fix this.

by FLJW

I signed up for Livedrive in hopes of replacing Dropbox, but now I have to use both. The mobile app is not even close to the Dropbox app, with which I can access all my files instantly after saving them with a different device, and open and save them in conjunction with other apps. Livedrive app doesn't let me do any of that except viewing them, even that doesn't work most of the time. I keep getting the message "The folder is empty or connection to Livedrive has failed." It's totally frustrating because I know the folder is not empty; the file is there but I just can't access it with the app. So I don't use the app at all now. There is a lot of improvements to be done if Livedrive is to compete with Dropbox.

by Jodyash

I foolishly signed up on some 5-year deal, paid $447 five years ago. I didn't use the service, and never heard from livedrive again. But I did hear from my credit card, because another $447 charge popped up out of the blue. No warning, no nothing.i tried to cancel the account but was "told" that the payment for the next 5 years would not be refunded. I launched a dispute with the credit card company, but was unsuccessful. Livedrive told the credit card company that it was my responsibility to understand the terms of the trial period. Trial period?? That was finished five years ago. I'm not even sure if my account cancellation was successful, but I sure will find out before the next time they come to rob me of $447. Beware this company.