Contact Seeking Alpha Support

by CTRAD

Up until 2021, the app worked great. We were able to view a limited number of articles monthly. That was suitable for me who would check out no more than 5 or less articles a week. Starting this year they reduce the monthly free article limit to an undisclosed number which seems like zero. Now you are confronted with a sales pitch to buy a monthly or annual subscription. The cost seems like something that can easily be paid for when you’re a day trader but for someone who is just managing there personal non-day trader account, it is a substantial cost that can’t be justified. Unfortunately, I think this will be the feeling of most and most will learn to do away with Seeking Alpha and this app. Just a word to the wise. It is a shame that some of the authors will lose their followers.

The limit is not identified in the link the developer has provided. Is it something to be ashamed of? I can stay within the limits but they need to be posted and not a trap.

by Joefunk76

“The data could not be read because it isn’t in the correct format” is the pop up error message I get when trying to post comments. Clearly, this is censorship since many other people are still able to post comments. Someone complained about this in the feedback forum three months ago but the post remains unanswered by SA support staff. When I tried replying to that comment, the app prompted me to sign up and sign in, even though I’m already signed in! When entering in my user email address, it prompted me to create a new account. Finally, whenever I try scrolling down my list of portfolio stocks, the app often inexplicably jumps up in the scrolling - something that never happened in previous versions. You would think such a long-standing and widely-used app, especially one used for financial advice, would have better quality control, better feedback forum response habits and be above censoring posts. These practices are shoddy at best and shameful at worst.

by Mortakye

August 2018. Down to (*). In response to my critical feedback at SA, they have removed my ability to comment on postings. No great loss, but censorship as a response to critical feedback merely validates my comments. As of today, the app remains buggy and all three indices are listed in dollars!! Does anyone even audit this app before they publish updates? Disappointing.

May 2018. Back to (**). Another upgrade and another example of inadequate testing and deployment. Required I login with upgrade and then required I add a portfolio as it assumed I was a new user. Once added, I could access my portfolios and delete the new one. I don’t care for this version interface. It could be more compact and deliver more detail. Check out the Stocks Live app for an example of excellent interface design, and boy do they test before deployment.

Previous rating (***). Better than previous rating (**), but I hesitate to score higher until a few update cycles. Lost my portfolio during one of the recent app updates.