Contact autoniq® VIN Scanner

Contact autoniq Support


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About: *For Automotive Professionals Only* autoniq is your source for vehicle pricing
and evaluation, offering real-time market data and valuable insights from
industry trusted sources. You’ll get comprehensive information in a clear,
easy-to-use interface at affordable prices.


 
  2026-03-16

autoniq Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Autoniq, LLC



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Contact e-Mail: [email protected]


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E-Mail: [email protected]

Website: 🌍 Visit autoniq Website

Privacy Policy: https://autoniq.com/guides/Autoniq_PrivacyPolicy_2017.pdf

Developer: Autoniq Admin





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3 Most reported problems 😔💔

4.3 out of 5

Better in some ways but substantially worse In more important ones

2026-04-11

by Matt Cars

Let me start by saying I’ve used this app for 6 years religiously almost my daily. And I’m technologically Savvy. The new update is better in some ways but others is horrible. It’s faster and less buggy for sure. The old version of the app even with its crashes and bugs before was usable, although sometimes inconvenient. Now, with the update if you create filters, click on a particular car, and try to go back by hitting the “back” button you are unable to navigate through the rest of your filtered items. It goes through directly to the whole lane list rather than the filtered list you just created. Takes me 5 times as long. If the problem is not fixed, I will be cancelling my 200 dollar subscription very very soon unfortunately.

If I can leave a zero I would

2026-04-12

by Mrjosh840

I use this everyday or at least I try and I don’t think I have ever sent so many emails and phone calls because it’s always down or something. When it works it’s great but when it doesn’t it’s terrible especially during auction time. Now the new update has come out and it’s worse than ever. If you download and actually pay for this garbage of an app you will be getting ripped off so bad. You might as well just go on simulcasts since there’s no in lane and buy blind because using this app your getting no where. You call tech support and they blame it on the vendors. BRING BACK THE OLD VERSION OR CHANGE THIS VERSION TO SOMETHING WAY BETTER BECAUSE THIS IS JUST JUNK.

Autoniq sure knows how to mess up a good thing

2026-04-13

by Sdjhffhsh

The recent changes need to be reversed/corrected ASAP or I for one will be dropping Autoniq like a hot potato. Horrible horrible horrible, Coming from an Autoniq user of 5+ years. The new Autoniq has added several steps to the process of evaluating a vin (odo entry, equipment clicks then “update” etc) and added delays to the process in the fast paced auction environment or everyday use fir the used car professionals. PLEASE GIVE ME MY OLD AUTONIQ BACK!!!
I tried to send a customer the carfax by the new “share “ feature and it doesn’t work. No carfax report came out at the other end.
I just did the delete and reinstall the App and the “Update” still just horrible! I’m a goner!! Adios Autoniq




Have a Problem with autoniq® VIN Scanner? Report Issue




Why should I report an Issue with autoniq® VIN Scanner?

  1. Pulling issues faced by users like you is a good way to draw attention of autoniq® VIN Scanner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a autoniq® VIN Scanner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using autoniq® VIN Scanner.


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