Contact Herald Mail Media Support
Company Name: Gannett
About: From critically acclaimed storytelling to powerful photography to engaging
videos — The Herald-Mail app delivers the local news that matters most to your
community.
APP FEATURES:
• Access all of our in-depth journalism, including
things to do around town, sports coverage from high school to the pros, and much
more.
Herald Mail Media Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gannett
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Herald-Mail Media Website
Privacy Policy: http://cm.heraldmailmedia.com/privacy/
Developer: Gannett
Privacy & Terms:
https://cm.heraldmailmedia.com/privacy/
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3 Most reported problems 😔💔
Doesn’t work
by Bnee84
I’ve been an e subscriber to the Herald for as long as it has been offered. The new “improved “ app continually sends me in a circle asking me to subscribe and when I try to log in it repeats the same window asking me to subscribe again. I’ve been on the phone and online with them four times and spent over an hour trying to get this resolved. The people that “help “ me don’t seem to be local employees of the paper and seem to have little knowledge about the app or even the current database of subscribers. On my first phone call after my first email attempt at help the the person couldn’t even find my account after keeping me on hold for over 30 minutes. Eventually he figured it out and then told me that my access would work tomorrow. It didn’t. Two more assists from their tech support and it still doesn’t.
Review
by Lollypopspecial
I subscribe to the herald mail but half the time I do not get the paper and I can’t even get on the internet to read it.
It says I’m not a subscriber. If this is how USA Today takes care of it’s customers it’s not doing a very good job.
Every time I call they say it’s taken care of but it just came on I have 1 more article to read before you shut me down.
Why would I pay 99 cents for this when I can’t get what I already pay for. 😩
You may as well read Grit
by Anonymous 1950
This used to be an award-winning community newspaper that covered all areas of interest. It has been gutted and now features only the most generic pap. You could at one time read divergent opinions from nationally ranked writers, but now the Opinion page on the app features only one writer and rantings of local characters. The printed paper includes real writers, but those writers aren’t included in the digital version. So sad.
Have a Problem with Herald-Mail Media? Report Issue
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Herald-Mail Media customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Herald-Mail Media.
