Contact Google Voice Support

I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!

It would be nice if the app actually worked or at least there were instructions on how to use it. All I got was, it accessed my phone book. I allowed that. But when I went to use the app, i.e. make a phone call. It told me that I had to click on something. But there was nothing on which to click. Then, it came up with two notifications, which I was unable to see or delete. After fussing with it awhile, and then looking for some sort of direction, I gave up and deleted it. App writers need to look at things from the view of the user! Maybe they would learn something. ——————————————————————— So, I reloaded, thinking that it would work. It doesn’t. It has the same issue: once the number has been entered, it says to push an icon. But there is no icon to push. Hmmm! The last iteration of this worked. But now it doesn’t again. I dial the number and it says it can’t make the call. Sad. It still does not work. i don’t know why someone from Google does not respond to this issue. It works on my computer, but not on my iPad.

I have been using this app for 1.5 years because I love the concept of a free way to text message and receive calls, but the app itself is the worst app on my phone. It crashes several times a week. When replying from the lock screen, it often does not actually send the message but doesn’t let you know it failed. I cannot send or receive video messages. A new message notification may pop up, but then when opening the app it may be super delayed in appearing. I regularly click on one text message and it opens a different one. 90% of the time if someone calls me, we can’t hear each other and I have to hang up and call them through a different app. I have to forward my calls instead, which works well. I have to use Google Hangouts to make free calls, because using the app either doesn’t work or uses my cell line that costs money. There are a couple of pictures I tried to send once and failed, but the app still shows them as pending months later and there is no way to delete them without deleting the whole conversation...so I have to scroll through them every time to see the latest message. Google obviously does not care to invest hardly any money or time in improving Google Voice. If I knew of a reputable and more reliable free phone and text service, I would use it instead.