Contact Epicurious Support
Company Name: Condé Nast Digital
About: Epicurious is a website providing recipes, menus, cooking articles and food guides.
Headquarters: New York, New York, United States.
Epicurious Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Epicurious. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Epicurious. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Condé Nast Digital
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E-Mail: [email protected]
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Read 7 Customer Service Reviews 😭😔💔
I have been an epicurious.com user for years and have loved it! However, a while back the recipe box changed so I could no longer search my recipe box. Now I must scroll through each recipe one at a time in order to find what I am looking for, and with over 200 recipes that takes too long! Also, when I pull up a new recipe, it no longer gives me the option to save or print. What happened? Can I get the previous functions back? I have tried it on both my edge browser and chrome browser with no luck. Both are up to date. Please help! Thank you.
Same issue as Lorraine Grant. My epicurious account uses an email address I haven’t used for years, and I do not know the password I set up way back then. Can’t get into my recipe box!!! Please help. Old email was jdhoye@redacted. There must be someway to link my new email and reset password. Please advise
Good morning. I have purchased a new iPad and transferred all my apps to it. When I try to open Epicurious app it says I need to log in. I changed email accounts several years ago from legrant@redacted to lorraineg001@redacted. I am not sure I changed this information in the contact section. I did not keep a record of my email address and password for Epicurious. When I asked to change the password the response was invalid email. I went into Epicurious on my iPhone to see if I could get the email address and psssword there. Couldn’t find it. So what I want is to reset the password on my account on my iPad as I have several recipes saved that I use frequently. Can you help? Regards Lorraine Grant
No cook 90 for 2021? 2020’s inspired my cooking all year towards more plant based eating, and introduced me to many foods I had long wanted to try.
Rank customer abuse
by Embles66
I have loved and been using Epicurious for YEARS — long enough to have saved and organized over 1,000 recipes, including many unique to me (and not saved anywhere else). Two days ago I opened it up … only to find a “site redesign” had completely stripped out the old Recipe Box. Gone were all the categories I had created and filed my recipes under; gone were all my notes about tweaks to the given recipe, etc. There isn’t even a search function anymore! The only thing left is a single column of my saved recipes, with a simple “Load more” button at the bottom. These changes have essentially made my Recipe Box utterly USELESS. (If I want to find a recipe I saved 5 years ago, how many pages will I have to load just to find it? 200? 300?) Perhaps the worst part about this wipeout of all my old data was that Epicurious gave me ZERO warning it was going to happen. Nada, zip, zilch. I am now rethinking my entire relationship to this company and will also start letting every other cooking outlet and cooking friend know about their crappy behavior. Shame on them.
If Only They Could Go Back *Several* Releases
by Magentaego
The Epicurious App has not been stable or worked for me in probably a few years. Every so many months I check to see if there’s a new release, download it, get my hopes up, launch... and crash. I don’t think I’ve kept the app on my phone longer than 20 mins in the past few years. No idea what all the enhancement releases are for if the underlying stability is bogus. Definitely not the only reviewer with these issues. Just wish they’d either go back MANY releases or start from the ground up and rewrite the whole thing. I really really really miss this app. And the website has become such garbage with all the ads I find I need an adblocker to keep my sanity. Such a bummer. I’ll keep checking and i’ll keep strong disappointed. But maybe ONE day I can use this again.
Updated a very long time later. Just updated to a new iphone 12 and was so excited to try the epicurious app again and see if it would work finally. NOPE. Serious garbage. Crash crash crash crash crash.
Recipes are great but app is horrible
by Zazuuuu
I have been using epicurious for years. The recipes are amazing. Unfortunately the app is terrible and glitchy. I can’t believe Condé Nast allows this app to function this way. I have never written a negative review for an app before but this app is terrible.
I use the app for almost all my recipes and save my personal recipes in there. I love the recipes and collections. Unfortunately, however, be prepared to lose years of saved recipes. It’s impossible to access your account to change your password if you have forgotten it (their “forgot password” links don’t work on phone or computer) and epicurious won’t respond to repeated emails on the topic. I have emailed them at least four times with no response. It makes no sense. It’s such a basic feature and so easy to respond and say you are looking into it.
Luckily I still have my password saved on a different device and can access my recipes, but I have no access on my phone. Please fix this.
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