Contact Weather Support

by Joceanblue

When this app reports the weather, it always chooses the incorrect location. Even though I give full location functionality. This is not new, I’ve been manually correcting this app for a couple years, ever since it was downgraded. But now there is a new hilarious “feature”. When you click on the location it incorrectly has you located at, it asks if this is the correct location. If you click “No” it takes you to a menu to select where you actually are located, then takes you to a subsequent menu to confirm what the problem is, such as “Incorrect location”. Once you select the problem, there is NO SUBMIT BUTTON!!!! Your only choice is to select “back” until you arrive at the same incorrect location again.

BUT, IT GETS BETTER!!! If you click on the location, and where it asks if this is the correct location you select “yes”, IT SUBMITS AUTOMATICALLY RIGHT THERE AND THANKS YOU FOR YOUR FEEDBACK!!!

This means the devs are covering up their failed coding by allowing only for positive feedback, sending incorrect and inaccurate positive location metrics back to the business folks who have know idea their app is actually completely broken. Wish I could be a fly on the wall when the SVP of whatever of the Weather Channel finds out the guys they overpaid to make their app literally embedded in the app a feature that only allows positive feedback, and literally prevents submission of location inaccuracies.

by IbuSaja

Updated Comments: The app has gone from bad to totally unusable. The “current location” feature gives me the weather and alerts for an area that is 20 miles away. This is particularly annoying and dangerous on severe weather days. Further I repeatedly get notifications about about what the weather will be like tomorrow in different area area that 20 miles away from where I live, in a completely different direction. To make matters worse, when I try and report the errors, the email address provided within the app come back with a delivery failure because it is invalid. After years of loving the Weather Channel on so many levels, and trusting them to keep me informed and safe, I am done. Wish I could give this app a negative star rating.

This used to be a great app. Clean, concise, simple and accurate. However, all the “updates” and redesigns during the last year or so have turned it into one hot mess. It takes forever to load, crashes repeatedly, removes saved locations and settings with each update, and keeps sending me forecasts and alerts for cities where I do not live, have never been to and could care less about. I have sent these concerns to support several times and nothing is ever fixed or even addressed. It’s all about advertising and video features. I have used this app for years, yet am getting ready to delete it. I am so disappointed.

by Mikesaysstopit

I never write reviews. I had to for this one. I’ve had this app as long as I remember. 2010 maybe??? And I’ve always loved it. Accurate and easy to use. Fantastic really. Gave me what I needed and nothing more. Now there’s all this junk. Pure, useless, clickbait junk. Pop up ads everywhere! I like knowing where to touch the screen with a little muscle memory so I can get through my task of getting the weather and getting on with my life. But now this app has sold out SO hard I feel like I’m using a 1998 pc with no virus protection! And it’s not even poorly done! It’s strategic and timed perfectly so the screen moves at the perfect time so my finger correctly hits the ad and not the option I wanted. Effectively navigating me away from the app to a completely irrelevant ad that’s been tailored to me by the cookies I’ve agreed to use this app, that I’m not even going to look at because I’m now frustrated and trying to get back to my weather app. What over-paid executive approved this ridiculously bad interface? And why? So I can do a sinkhole video I won’t believe? The same sinkhole video that came out 8 months ago on 30 other apps that EVERYONE uses? Way to waste A TON OF MONEY ON NOTHING weather channel! All you did was make me use the weather app that came with my phone I that never really liked. Perfect case of if it ain’t broke don’t fix it. Just bring back Joe Cantore. That’s all you had to do.