Contact Guidance Support
Company Name: Batoul Apps
About: Guidance gives you prayer times, qibla direction, and local masjids in a simple
and modern app.
With the convenient Widgets and Apple Watch complications, you
will always be up to date on the current prayer times.
Guidance Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Batoul Apps
Verified email ✔✔
E-Mail: support@islamicfinder.org
Website: 🌍 Visit Athan Website
Privacy Policy: https://www.islamicfinder.org/privacypolicy/athan/
Developer: IslamicFinder.org
3 Most reported problems 😔💔
Not worth the price!
by LouFonz45
Unfortunately, this is definitely not a useful app! The only “useful” information is the time of prayer, but when it comes down to the Qibla location, absolute mediocrity and lack of creativity! I say this openly because I actually paid full price for this app! Sorry! The Qibla needs to inform the person if they are on the right direction, not just point at the direction! Big difference! There are apps that actually point and direct you while you move your device and then it instantly indicates that you’re facing the very direction and spot. How difficult is to do that? Huh ?
Compass doesn’t work
by EnzymeEB
On the whole, I appreciate the functionality of this app. It gives me what I need and doesn’t clutter it up with all kinds of unnecessary other stuff.
What I’m not happy with is the compass, and the lack of any useful information on how to use or fix it.
The little arrow always points north, NOT at the Qibla, as one would both hope and expect. You can click on it, and you get a maps screen with some buttons, but none of them has any explanation about how they work, nor corrects the underlying problem.
There is no documentation available (presumably because the developer feels the app “just works”). The “app support“ link in the App Store just goes to a splash page for the app. And the developer does not respond to the one communication channel he provides.
So no luck. If you aren’t paying attention or are someplace unfamiliar, and you trust that little arrow to point you in the right direction, you’ll do your prayers facing north instead of the direction of prayer.
Custom notifications/Athan
by SherAWala
The description of the app says you can have custom notifications. However, it does not allow us to have our own Athan. Or at least, there should be full version of the all Athans that are available directly in the app. I want to stream the Athan from my phone to a speaker whenever it is time for Athan but unfortunately the Athan stops in between. Is there a way I can accomplish this? I got this app based on what is mentioned in the description about custom notification sound but surely it is misleading.
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