Contact Instapaper

Contact Instapa Support

Published by on 2023-12-05

About: Instapaper is the simplest way to save and store articles for reading: offline,
on-the-go, anytime, anywhere, perfectly formatted. Instapaper for iPhone,
iPad, and iPod touch provides a mobile-optimized text view that makes reading
Internet content a clean and uncluttered experience.



How to Contact Instapa Customer Service/Support

Instapaper Contact Information

Listed below are our top recommendations on how to get in contact with Instapaper. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Instapaper. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Instant Paper, Inc.



82.35% Contact Match

Developer: Instant Paper, Inc.

E-Mail: [email protected]

Website: Visit Instapa Website



More Matches

Get Pricing Info for Instapaper
Contact Instapaper! Or Contact Support
Need help using Instapaper? Try their Help Center now!
Instapaper in the News!


Social Support and Contacts

Instapaper on Facebook!
Instapaper on Twitter!
Instapaper on LinkedIn!



Privacy & Terms:

https://www.instapaper.com/terms

https://www.instapaper.com/privacy




Reported Issues: 3 Comments

4.6 out of 5

By Cirsp


Update: Crashes all the time

With the new IOS 13 on an iPhone XR, TTS crashes constantly now. It doesn’t matter if I’m in light mode or dark mode, it won’t make it through one article until it crashes. I’m still on a hunt for a replacement app for Instapaper considering how many bugs have yet to be addressed and now these new series of bugs that have cropped up. I even went ahead and paid for the premium part of this app and have regretted it since issues and complaints seem to go unanswered. Please post if you are using a similar app that isn’t plagued with bugs that also has TTS! Old Review: I’m really disappointed in this App. This was my go to app for saving and reading articles for later, surpassing Pocket. Now I’ve switched to Pocket bc of the constant bugs that still plague the App that go unanswered AND most importantly the sudden change of our once free services to having to go to their website and pay for the services. I do not just want to give my credit card out without any option for secure payment, and features like text to speech multiple articles while driving are now paid. Change the App back to what it was before, otherwise you would lose another customer to your competitors.



By unsoho


Paid for this so many times

I’ve used Instapaper for years. I bought the first paid version and have subscribed in the past. Now, the developer who I used to highly respect sold the app to new people who yanked out the features that I’ve already paid for multiple times and is asking for even more money for them. Besides bugs that made me switch to Pocket for a year or two, like articles from certain websites (websites that I’ve previously reported using the Report feature when articles in Instapaper are “missing text” literally 100x) with text not being captured, now you can’t even search your folders. So had to delete all of them and plop everything from recipes to politics into the main page. It’s particularly insulting as it’s known that the more you’ve used Instapaper, the more difficult it will be to switch to another app, since you’ve saved many articles, and organized with folders or keywords, but can’t even find now without paying for it. Our loyalty equals the articles we saved being held hostage for ransom. It’s so infuriating that those of us who have already paid for this app are now being asked to pay more, again. What’s to say that it won’t go belly up after all of this or even that the app will be sold yet again to even more shady characters holding functionalities hostage for even more money? I’m so grossed out at the whole situation.



By rollo999


Unexpected change without warning

You decided to wait many months to introduce a paywall for what was free. The worst though is that you didn’t bother warning users in advance. Not only that, but you don’t have a pay in app in the App Store, misleading people to download then go to your website and pay there. Why does this feel wrong? Obviously, those considerations didn’t matter to you, just fins a strategy that pits people’s back against the paywall and make it more difficult to end a subscription. I’m not stupid, I see what you’re doing. Yes, you have the right to make changes, but you do not have the right to not announce in advance your intentions to users. And I don’t care if you disagree, because in the end, you will lose when you act this way. Good luck with your hold hostage business model. I’m out.




Have a Problem with Instapaper? Report Issue

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Why should I report an Issue with Instapaper?

  1. Pulling issues faced by users like you is a good way to draw attention of Instapaper to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Instapaper customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Instapaper.


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