Ninja Status

Last Updated on 2024-06-16 by Joseph Semrai

I have a problem with Ninja

Are you having issues? Select the issue you are having below and provide feedback to Ninja.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Ninja - AI Chat for Students? Report Issue

Common Ninja Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ninja app on iOS and Android devices. Solve all Ninja app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ninja iPhone Issues and Solutions

Ninja iOS app crashes, not working, errors
Ninja iOS app network issues
Ninja on iOS has black/white screen

Ninja Android App Issues and Solutions

Ninja has errors/crashing/not working
Ninja server network connectivity issues
Ninja has black screen

Ninja iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ninja app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ninja app crashes or not working on Iphone (iOS):

Close and restart the Ninja app on iPhone
Update Ninja app to the Latest Version for iOS
Uninstall and reinstall Ninja iPhone app
Update your iPhone to the latest iOS version

Fix Ninja on iPhone unable to connect to server/internet connection issues::

To resolve Ninja network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ninja black/white screen (blank screen) on iPhone:

Follow the Ninja iOS app troubleshooting guide Here →

Ninja Android App Issues and Solutions

Fix Ninja not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ninja app issues:

Force Stop the Ninja App
1. On android, goto "Settings" » click Ninja app. » click "Force Stop".

Update Ninja to the latest version on PlayStore

Clear Ninja App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ninja app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ninja.

Fix Ninja unable to contact server/ Ninja internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ninja » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ninja » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ninja on android.

Solve Ninja black/white screens issue on Android:

Follow the Ninja android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Joseph Semrai, developers of Ninja.

About this app

But that's not all - WorkNinja now features an advanced scanning functionality that allows users to scan any question or topic and receive detailed, accurate, and relevant information in an instant. Perfect for students, professionals, and anyone with a passion for writing or seeking answers to their questions, Ninja is the ultimate tool for boosting your productivity and knowledge. Whether you need to craft a well-structured essay, an engaging article, or any other form of written content, WorkNinja has you covered with just the touch of a button. This game-changing feature is perfect for those looking to expand their knowledge, research a topic, or simply satisfy their curiosity. Discover WorkNinja - the all-in-one app designed to revolutionize the way you write, research, and learn. At the heart of WorkNinja is cutting-edge AI technology that simplifies the writing process like never before. With its combination of effortless content generation and lightning-fast information retrieval, WorkNinja is the ultimate app for taking your writing and learning experience to the next level.