Together Status

Last Updated on 2024-06-04 by heyrenee

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

33.3%

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Together by Renee? Report Issue

Common Together Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Together app on iOS and Android devices. Solve all Together app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Together iPhone Issues and Solutions

Together iOS app crashes, not working, errors
Together iOS app network issues
Together on iOS has black/white screen

Together Android App Issues and Solutions

Together has errors/crashing/not working
Together server network connectivity issues
Together has black screen

Together iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Together app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Together app crashes or not working on Iphone (iOS):

Close and restart the Together app on iPhone
Update Together app to the Latest Version for iOS
Uninstall and reinstall Together iPhone app
Update your iPhone to the latest iOS version

Fix Together on iPhone unable to connect to server/internet connection issues::

To resolve Together network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Together black/white screen (blank screen) on iPhone:

Follow the Together iOS app troubleshooting guide Here →

Together Android App Issues and Solutions

Fix Together not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Together app issues:

Force Stop the Together App
1. On android, goto "Settings" » click Together app. » click "Force Stop".

Update Together to the latest version on PlayStore

Clear Together App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Together app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Together.

Fix Together unable to contact server/ Together internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Together » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Together » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Together on android.

Solve Together black/white screens issue on Android:

Follow the Together android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at heyrenee, developers of Together.

Verified email ✔✔

E-Mail: support@playtogether.zendesk.com

Website: 🌍 Visit Play Together Website

Privacy Policy: http://haegin.kr/cs/v2/en-us/PP.html

Developer: HAEGIN Co., Ltd.

About this app

By snapping pictures of your pill bottles and taking a selfie now and then, you'll get timely refill reminders, an automatic contact list to all your doctors, instant vitals, personalized preventive exam recommendations and so much more. Rather than keeping sticky notes and binders, say hello to the this app app by Renee. this app is a completely free and private new app that makes cumbersome healthcare tasks easier than you ever imagined. You can use this app to ease your own healthcare burden and to help someone you love... stress free, worry free and totally free. Please seek a doctor’s advice in addition to using Together and before making any medical decisions. The measured vital signs are not intended for medical use, including self-diagnosis or consultation with a doctor, and are only designed for general fitness and wellness purposes.