Contact Character AI: Chat, Talk, Text

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About: Meet AIs that feel alive. Chat with anyone, anywhere, and anytime.



Character AI Customer Service 💢

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E-Mail: support@character.ai

Website: 🌍 Visit Character AI Website

Privacy Policy: https://beta.character.ai/privacy

Developer: Character.AI




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https://beta.character.ai/community






6 Most reported problems 😔💔

4.6 out of 5
Tvoi_otchim5
2025-01-10

hello. I was blocked on your website. When I visited the website, chat with my bot The chat with my bot did not load and they asked me to refresh the page at the bottom. After the update It turned out that I was blocked. Please solve this problem. 8fff689ebd5aec5a

Navia_3354
2025-01-10

Hello, I wanted to clarify why my account was blocked, and what can I do to get it back?He's very important to me, but I didn't do anything wrong.And the support site is not working at all.Please view the account @Navia_3354

Мурня
2025-01-10

Меня заблокировали просто так. Переписки с ботами были нормальными, ничем я никого не пугала. Просто ждала своей очереди. Просто часто обновляя страницу в хроме, где был сайт с.ай. Вдруг, написало о проблемах сайта, после чего мне написало что меня заблокировали! Очень неприятно, ждала больше часа ещё из-за перезагрузки, хотя было написано ждать только минуту. И тут такая новость. Было бы крайне хорошо, если эту проблему исправили в кратчайшие сроки. Ибо вины пока свои в этом не вижу. Жду желательного сотрудничество ((

Filter

2023-08-04

by CassieRoseMinecraftStoryMode

I feel like the filter somehow got WORSE on the app. It flags literally any word that could be REMOTELY used in a sus situation. ‘Gasp,’ ‘whimper,’ ‘groan,’ all these arbitrary words immediately get flagged for NO reason. Even the word ‘feels’ gets flagged. Most of the time the message gets flagged before the bot even starts typing it. Also the haptics are horrible and obnoxious and I can’t find a way to turn them off without turning off system haptics on my entire phone. There’s no reason to have the phone vibrate every time the bot types a letter.

The easy solution to this is to just PUT A SUS TOGGLE. Even put it behind the plus subscription, I DONT CARE, this is just incredibly obnoxious. Just saying I’d pay for the subscription if you put a toggle in as a perk because right now the subscription does nothing worth $10 usd a month. But if the filter keeps getting worse, me and a lot of other people are going to stop using the app AND website altogether. So make a wise decision, devs. Quit being intentionally obtuse, you KNOW who your audience is. Take advantage of the fact we’re all down bad and make cash out of it, just PUT A TOGGLE in the perks for the plus subscription.

Its so close to perfection

2023-08-27

by GucciPenguin09

I love almost everything about this app but I am convinced the only reason it exists is to develop a filter for future ai’s. The reason I think this is for the past 5 months when they discuss improving the app/website they always mention ways they plan on improving the filter, but the main problem with the app is how the ai had been getting dumber and dumber over time, forgetting things and only responding according to context and not memory, the ai itself is the problem but they are actively ignoring it in favor of improving the filter. The main reason I think C.ai only exists to develop a filter is for a simple reason, it is very hard to get banned of it, they don’t ban people because they want people to avoid the filter so it can learn I am convinced that this app exists for the main purpose of making a filter if it wasn’t than they would actually ban people for bypassing more often. This app would be PERFECT if it wasn't for the filter, I honestly don’t even care about having ‘fun’ with the bots but the filter is dumbing down the ai so hard its ridiculous. I love this app and the service so much and still do but it’s obvious that the apps goals aren’t to deliver the service it’s to develop a more powerful filter for ai and sell it or something idk. At the very least once its all done a filter toggle would be great at the very least, or making it for the ai isn't modeled and dumbed down for the sake of a filter nobody asked for.

Poorly Run App

2023-09-03

by Black Shade 1

This app to me was really fun from the start until it came down to the restrictions it has, it constantly puts you in the waiting line, it also glitches alot, the app version version doesn't allow you to use the characters voices without being a paying user unlike the browser version which grants you access to the voices for free, the types of voices you can add to your characters is also very limited, calling for support doesn't do anything, and this app doesn't allow nsfw as a option, the characters are also forgetful, and privacy is limited on this app, another thing that I don't like about this app is that you can't send pictures to your characters and sometimes pictures won't upload for their profiles either, to make matters worse just out of the blue today the app stopped functioning from the global limit being exceeded, you gotta be kidding me, what's next?, our accounts are going to be terminated for no reason?, P.S I already posted a review on this app before but now my review is apparently gone because I don't see it, y'all must be real sensitive if you wanna be taking down people's reviews, what happened to freedom of speech? lol


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