Contact Yarn Support
Company Name: Science Mobile, LLC
About: BlackBerry provides wireless devices and solutions for the worldwide mobile communications market.
Headquarters: Waterloo, Ontario, Canada.
Yarn Customer Service 💢
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15 Most reported problems 😔💔
Good afternoon. I was charged $76 for a subscription I did not order. I want to cancel and receive a refund for the amount my account was charged.
My son had this app but never signed up for the subscription I had no idea I was being charged $10 a month I demand a full refund this is ridiculous
Your apps trash I wa t my money back now I canceled my subscription and you guys tried for 2 days to take 75 dollars out of my account I want it back fucking now scamming fucks 2 fucking days fuck you I don't get it my banks giving it. I needed that and for 2 days you tried taking fucking scum sucking leeches with all these reviews of you stealing money.
I canceled my subscription. I did not like the app yet I was charged over 75 dollars for it. I want my money back NOW!!!!!
yea you just took an unapproved payment from my card fucking me on another bill. daughter signed up for free trial yet you failed to disclose the full amount of the subscription and also failed to notify when it would be charged. No reminders or anything. Very deceitful business practices. And let's not forget you have no customer service number available to contact . This is bullshit. But trust ill be making several complaints and negative reviews everywhere I can find to do so.
My daughter accidently downloaded this app and they charged my card on file $75 and refuse to give a refund. This is the worst company I've ever encountered with this problem. I guess the only way to make money is to refuse refunds to hard working people. I will be filing a dispute with my bank institute.
My 8 year old download this so called free app, then charged my account $75.68. This is a scam, a full refund must be given.
This App Have Took 100 Dollars Off My Care In I’m Trying To Contact Somebody About It
My son (11) signed up by for the free trial and they just took 103$ off my visa. How do we go about getting this back?
I downloaded this app and it said it was free I never signed up for a subscription and it just took $100 out of my account I’m deleting this app so I want a full refund
It told me that I was paying for the free trial but instead it’s a $19.99 off of my card and I would like my money back immediately I clicked on the button that says free trial but it money out and only gave me 10,000 coins or gems so whatever I would like my money back before I sue
I tried to get the week free subscription but I think it took £64 out of my account. I’m not happy. PLEASE FIX THIS!!
Hell why buy this?
by Elranae
Not being or trying to be rude over here, But hell why would you buy this game? It has no point of even having it. “ Buy this game for free because it’s soooo good! It has everything you need! Omg 😱 I love this! Get it NOW!”, But oh heck no, Can’t finish the story without paying all money for it? “Amazing!” “This game is the best!”. I get that they need to make money... But literally!? Pay 4.99$ just to finish a story? Oh well I’ll just get on another story! Oops, Guess I can’t! Because I have to pay 4.99$ for it! I guess I’ll try another one.. OH SORRY YOU GOTTA PAY FOR THAT TOO! What’s the deal? What’s the whole point having fun reading stories but oh you can’t have fun first, you gotta PAY for that! See this one over here, Halfway into it, PAY NOW TO SEE THE REST OF IT! See i thought this was a fun game, My friends said, Don’t get the game. I got it anyways! Guess they were telling this truth. What a dump. Fix the game please! I have no fun playing the game! Convince me later. 😲
Overpriced and underwhelming. GET HOOKED or another story app
by Being Hacked
i have been able to find 1 story that i’m able to read and it won’t let me finish it. Every single story i select, it asks me to use a free week then if that week isn’t cancelled 24 hours before the last day i’m charged 100 per year... Who wants to pay 100 for little stories? it’s a ripoff and waste off money. Trying to use this app without paying tons of money is impossible. it was a waste of time to download this app. the advertisements on Snapchat and Instagram are useless this app shouldn’t exist.
Receiving one story for free is a joke. i clicked on countless other stories and nothing works. why not use ads and videos to get your money? why put timers and subscriptions to kill all of your users? no one is buying your premium and the fact that that hasn’t been recognized and changed is poor management.
HOOKED is a much better app. Learn from your competition.
Was bad, then got worse.
by Fierce Fatality
This app was okay... at the beginning. I, a while back, had Yarn and it was okay. The stories were cheesy, but some were legitimately unsettling. The problem is you had to wait. I got tired of waiting because I would forget the stories between waits, so deleted the app. I recently got it again and to basically to ANYTHING in the app you have to pay. Wanna read the next story in a short amount of time, pay. See images from stories, pay. Watch videos, pay. Read a different story, pay. I could live without seeing the images and videos, but I can’t even read another chapter! The chapters are also VERY short so it is not worth your time. I feel that people should be at least able to read an amount that is more than ONE chapter. I’m never gonna get this app again. If you aren’t willing to pay a stupid amount of money to read cheesy and fake stories, then I do not recommend.
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