Contact Elixir Support

by 20PinkPearks

I checked this app out after sort of enjoying the fabulous app. This app feels like the business model relies solely on getting subscription fees from people who forget to cancel and not by providing actual value.

The graphics are lovely and the only reason I feel they should even get one star. But there’s zero substance. I forgot to cancel my trial, so I figured I’d try to make the best of $40 spent. Essentially I’ve (inadvertently) paid $40 to have an app that just reminds me to think about things. That’s silly. If you have fabulous, you don’t need this. I’m not sure if the developer intentionally created 15 versions of the same app just to see what sticks, but there are more effective ways to conduct market research. Having a million apps to open by the same developers is a gross lesson in futility when you are trying to build new habits. This much friction (having to leave one app to go to another one for limited activity that could all be handled within one app) is counterproductive. This developer is losing credibility.

If fabulous works for you, you can skip all the other apps. If fabulous did not work for you, this one probably won’t either.

by Bige003

I came across Fabulous from an Instagram advertisement. I took the test, paid a dollar for my plan, then when it offered me a $200 subscription at 75% off and the 14 day free trial period; why not?
After signing up it immediately charged me $50 (and the $1 to set up) then had me download one of their apps. That’s when I discovered the advertisement on instagram wasn’t just for one app but 6 individual apps all with their own subscriptions!
I reached out for my $50 refund and to cancel the subscription and in seconds got a response saying “We regret to inform that in line with our T&Cs, the set-up fee for the trial period is non-refundable.” Mind you this is what the $1 was for, the subscription fee was $200 but 75% off… So, basically every subscription for each app is $200 and the apps offer nothing that Google doesn’t already help people with ADHD find. This is taking advantage of anyone with ADHD actually trying to find ways to improve their life. Absolute Scam.

*I will be leaving a review on each of their apps to warn others about the individual subscription fees.

by Linlu

I have Fabulous, which works great except for some setup issues on additional devices. This app, Elixir, runs through about 5-10 minutes of questions then promises to set you up on a journey, but then slaps a paywall in front of that. I tried to pay, but it kept asking for more payments. I tried the two-week trial, it still kept asking me to pay. Within half an hour I had deleted the app. The developers really need to fix their setup logic. It just doesn’t work. I’ll be checking my card to see how many times they charged me and for which amount.

Update: I opened a support call. I was assured that the subscription had been cancelled and that no further charges would appear. After that I received two notifications that charges were made to the wallet card. I sent back the screenshots as my response to the call, requesting reversal of both. I am not confident it will get better.