Contact My Club Med Support
Company Name: Club Med
About: Do you have an upcoming trip or are you currently at Club Med?
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Club Med with your file number or customer account and find out more about your
resort!
Find the dresscode, the program, the GO team and more..
My Club Med Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Club Med
Verified email ✔✔
E-Mail: android@clubmed.com
Website: 🌍 Visit My Club Med Website
Privacy Policy: https://www.clubmed.us/l/privacy-policy
Developer: Club Med
3 Most reported problems 😔💔
Absolutely Does Not Work
by Hurangeshu
My wife and I planned a stay back in March and the app will not allow us to see any details for the trip. Today, for instance, I logged in and landed on a page that said I didn’t have any trips planned with 2 buttons to choose from. The first was to plan a stay, which I didn’t need. The second button said “Connect using my file number”… but the button doesn’t do ANYTHING. No matter how many times I press it. I quit and reopened it, I deleted the app and reinstalled and had the same problem. It wouldn’t be so bad, but their website will not work either. The “My Trips” page just shows a forever spinning wheel. Clearly not much of a coding team there to check and see if things are even working.
UPDATE: I received your question, Club Med, but I can’t find a way to reply to you directly. Here is my phone info, but I do not feel comfortable sharing any other information in such a public forum. If you would give me a tech-support number or email to contact you directly, that would be best. I’ve already called the phone number on your website, but that was a booking number, and they were not able to help me.
I’m using an iPhone 14 Pro, OS 17.5.1
App simply does not work
by Truthsmith
The app won’t let me log in using my file number, even though I double checked the number. Upon arrival I brought it to the attention of the concierge—and she was familiar with the problem, so it seems my experience is common. Why even have an app when it lacks basic functionality?
App is glitching
by Mybusychildren
The app is glitching on the Program tab. It scrolls on its own which makes it impossible to see the schedule. We have a group of 8 and everyone has the same problem
Have a Problem with My Club Med? Report Issue
Why should I report an Issue with My Club Med?
- Pulling issues faced by users like you is a good way to draw attention of My Club Med to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Club Med customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Club Med.
