Contact StoryLoom Support
Company Name: Pixelberry Studios
About: StoryLoom, a place where stories come to life, is an interactive storytelling
platform where readers can discover their new favorite worlds written by award
winning authors and creators like you. Enjoy our expansive collection romance,
drama, comedy, action, adventure, fantasy, thriller or young adult fiction, all
in one place!
Whether you like branching stories where you get to control your
character’s journey and explore .
StoryLoom Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pixelberry Studios
Verified email ✔✔
E-Mail: googleplay@pixelberrystudios.com
Website: 🌍 Visit StoryLoom Website
Privacy Policy: https://www.nexon.com/main/en/legal/privacy
Developer: Pixelberry
Privacy & Terms:
https://www.nexon.com/main/en/legal/privacy
3 Most reported problems 😔💔
Not working at all and app takes my credit but …
by Pregnant Annoyed Mom
I normally won’t do negative reviews but I love this company and I am beyond disappointed. I can’t play any of their stories because the app won’t process the purchase of a story. It just spins in place. Then if I cancel out and just close the program, I come back and the credit is gone but no book.
Way too early for launch
by Btsmia
They should have waited to launch this until the bugs were fixed. It has potential but ever since the last update all I get is a blank white screen and I can’t do or see anything. When I contacted choices they sent me to a story loom pixleberry help site that also crashed. Not worth the time if you ask me. I am not going to keep chasing down support when nothing gets fixed and where they send me won’t even load. They really could have a good thing going if the bugs and crashes didn’t stop you from playing. Before the last disaster update the game kept crashing every few chapters and repeating chapters. Do not download and waste your time. All of the responses I see from them is a copy and paste response so they clearly are not concerned. The support team won’t help fix it anyways.
Disappointed
by Bambi Briter
Allow the reader to customize the characters!!!!!
Have a Problem with StoryLoom - Read Chapters? Report Issue
Why should I report an Issue with StoryLoom - Read Chapters?
- Pulling issues faced by users like you is a good way to draw attention of StoryLoom - Read Chapters to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a StoryLoom - Read Chapters customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using StoryLoom - Read Chapters.
