PlantAI Status

Last Updated on 2024-11-04 by Glority Global Group Ltd.

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Common PlantAI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PlantAI app on iOS and Android devices. Solve all PlantAI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PlantAI iPhone Issues and Solutions

PlantAI iOS app crashes, not working, errors
PlantAI iOS app network issues
PlantAI on iOS has black/white screen

PlantAI Android App Issues and Solutions

PlantAI has errors/crashing/not working
PlantAI server network connectivity issues
PlantAI has black screen

PlantAI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PlantAI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PlantAI app crashes or not working on Iphone (iOS):

Close and restart the PlantAI app on iPhone
Update PlantAI app to the Latest Version for iOS
Uninstall and reinstall PlantAI iPhone app
Update your iPhone to the latest iOS version

Fix PlantAI on iPhone unable to connect to server/internet connection issues::

To resolve PlantAI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PlantAI black/white screen (blank screen) on iPhone:

Follow the PlantAI iOS app troubleshooting guide Here →

PlantAI Android App Issues and Solutions

Fix PlantAI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PlantAI app issues:

Force Stop the PlantAI App
1. On android, goto "Settings" » click PlantAI app. » click "Force Stop".

Update PlantAI to the latest version on PlayStore

Clear PlantAI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PlantAI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PlantAI.

Fix PlantAI unable to contact server/ PlantAI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PlantAI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PlantAI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PlantAI on android.

Solve PlantAI black/white screens issue on Android:

Follow the PlantAI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Glority Global Group Ltd., developers of PlantAI.

Verified email

Contact e-Mail: [email protected]

About this app

Try the most trending AI plant chatbot to explore a bigger world of plants today! -Subscription Description: Users will get a 1-year Premium which includes unlimited messages, plant identification, and plant diagnosis. You can identify any unknown plant species, diagnose your plant, and get professional plant care guides. this app is the most up-to-date AI plant care assistant using cutting-edge technology. With this app, you will be able to satisfy your plant curiosity anywhere anytime within seconds. You will get detailed plant information like its name, characteristics, and toxicity. Moreover, PlantAI offers you hands-on planting and growing tips like water, fertilize, mist, clean, and report. PlantAI helps you to get answers to your plant-related queries directly, but the usage isn't limited to that.