Moniepoint Business Banking Reviews

Moniepoint Business Banking Reviews

Published by on 2026-05-01

🏷️ About: Moniepoint Business Bank provides businesses with access to mobile business banking solutions that enables them to create their own business bank account, accept online and offline payments, purchase airtime, pay utility bills, request expense cards, and qualify for business loans. More than 2 million business customers trust Moniepoint to help them achieve their business goals.


       


Is Moniepoint Business Banking Safe to Use?

We Investigate the app owner's website (Moniepoint.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.8%

😎 Positive experience
33.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 13,611 combined software reviews.

Is Moniepoint Business Banking Safe?
Moniepoint Business Banking appears generally safe, but use with caution.
33.2/100

  Safety Analysis »»

Is Moniepoint Business Banking Legit?
Moniepoint Business Banking appears legitimate, though exercise caution.
33.2/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Transfer issue

I sent money to the wrong bank account not like the wrong MoniepointBusinessBanking have different types of account so I sent it to the other ones cause I thought It was the same now have been trying to get u guy’s assistant no one have helped me am really disappointed

Worst banking app ever

This is the worst banking app I’ve used in Nigeria I was using my account normally only for me to check my account on a normal day to see -200 thousand naira without any emails calls or messages I’ve been calling the customer service and when I get to the next person in line the call ends automatically
I want an explanation to this

Unable to create account

Is it possible for another person to use my Bvn? Cause I don’t understand I can’t seem to be able to open an account it keeps telling me that I seem to already have an account and I should sign in when I’ve never created an account before

Not opening again

MoniepointBusinessBanking worked on my phone but after three days it keeps popping up update app and when I try updating it pops up unable to load page and I’m not able to login into my account again please do something about it very quick

Unresolved issues

My account has issues for like 2weeks now and I keep sending an email but still nothing has been done yet, all I keep getting is to wait for 24-72 hours working days but still nothing has been done since. I can’t access my money and it’s called a business account.

Multiple app enrollment on about two phones 😣

I couldn’t enroll my moniepoint app on both of my phone once…and after i enrolled my iPhone it won’t take 5 minutes it would automatically log out and i will need to enroll again and it must also ask for otp again…. So stressful and not user friendly

The app is frustrating

I love Moniepoint I have recommended many to their personal banking account,
This business App is frustrating, the developers need to do well in the area of MoniepointBusinessBanking blocking device after one(1) wrong password attempt, I have done forgotten password for more than 35 times you can check from your system, I did today.
Please u guys should work on it or learn from others , which App will block a device after 1 wrong attempt? I use OPay it not like that please I’m rating 1 star cos of that I will come back and give full rating if my complaint is attended to.

Warm regards
Nelson

Money not reflecting on the account

First time using Moniepoint and I’m already having issue. I transferred money from my other bank account to my Moniepoint account, the money didn’t reflect in my Moniepoint account and I was debited. They keep telling me the transaction is not up to 24 hours when clearly it’s more than 24 hours
Please Moniepoint refund my money 😡😡

Can’t open Help & Support in my moneypoint app

It’s over 24 hours now I sent money to someone it first showed failed that the money will be sent back to my account and to my surprise the money later debited in my account and successfully sent. Since yesterday the person I sent the money to haven’t received it and I can’t enter Help & Support to log complain in my app

Account Compromised

I’m using MoniepointBusinessBanking for the first time and unfortunately my review to it is a bad one and to be sincere I don’t think I will ever tell or advise anyone to make use of MoniepointBusinessBanking…I was unfortunate to receive money more than my limit and knowing to me that MoniepointBusinessBanking called money point didn’t reverse the money instead they compromised it I won’t ever tell anyone about MoniepointBusinessBanking ever..

Please Avoid this bank..

For over three weeks. I have money stuck in my bank account trying to upgrade my account and all. But guess what they have the worst app and even worse customer support services. Every I’m in communication with them and they do nothing. Since august 8, today is august 27th. The worst financial institution I’ve ever put my money in. I wish I could drop a negative rating.

App not accepting password

I am finding it difficult to create my password even though I used 8 characters or more than. There’s a cap, lower case and special character, what else does MoniepointBusinessBanking want even after doing this. Am stuck at that point.

Hoping to hear from your team soon
Thanks

Notifications

Can you Guys work on the notification via MoniepointBusinessBanking , incase we received money…..it should pop up or push notifications. Why is it taking long, must we open the bank to check balance, what if network is not available to open the bank app?

Update

Can you please send a notification so that we can update, I just want to login my account and I was told it’s not supported, I think getting a notification about the update will be appreciated by most of us. Thank you

Invoice and Payment Links Needed From the App Asap

MoniepointBusinessBanking is one of the super easy to use banking app I have ever used and this map has made me to ignore other older banking apps I used to have.
Sadly , it’s taking your company donkey times to Provide Payment Links and Invoice options on your app. “The coming soon” message has taken almost the whole time I have been on Moniepoint Business. Do something about it or I Jump back to Flutterwave I’m serious.
We need it so we can have quick banking and payment links everywhere we go.
Kudos !!!!

Really good

MoniepointBusinessBanking is really good for me at the moment I love how secure it is and how fast transactions are done. Kudos to you guys. Hope it doesn’t change in the future

Fast response for customer service

One thing that makes MoniepointBusinessBanking different from other is their ability to resolve any issues within 24 hours. I don’t think I will ever regret using Monipoint

Ramsey Idiata

The only bank I can trust ❤️

Fast transfers ✅
Gorgeous interface ✅
One of the most stable banking networks around ✅
Why won't I give them 5 stars

Bad app

It’s not working on my IPhone, once it open, it’s just pop up and closed by itself

Login issue

Can’t change my login access



Is Moniepoint Business Banking Safe? 🙏

Moniepoint Business Banking appears generally safe, but use with caution. JustUseApp Safety Score for Moniepoint Business Banking is 33.2/100.
This assessment is based on our NLP analysis of 13,611 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

41.3% of users say app is safe 👍
41.3%

37.6% of users say app is risky 🚨
37.6%

21.1% of users have some concerns ⚠️
21.1%


Is Moniepoint Business Banking Legit? 💯

Moniepoint Business Banking appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Moniepoint Business Banking is 33.2/100 .
This conclusion is based on analysis of 13,611 user reviews.

🔏 Privacy & Data Safety

Moniepoint Business Banking collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Moniepoint Business Banking? Post a Review




Features

Moniepoint Business Bank provides businesses with access to mobile business banking solutions that enables them to create their own business bank account, accept online and offline payments, purchase airtime, pay utility bills, request expense cards, and qualify for business loans.

Moniepoint’s mobile banking interface guarantees seamless business banking, empowering you to focus on what matters most.. From the app you will be able to manage your business with operational tools like business bank account, expense cards, accounting, bill payment solutions and dedicated business agent for businesses to run seamlessly.

Create your business bank account now, receive or send money instantly, buy airtime, pay bills, request business expense cards & POS terminals and get them delivered to you in less than 48h.

With our expense cards, you can track your spending in real time, set spending limits in your business bank account, and create budgets to know if you're staying on track.

At Moniepoint, we are dedicated to empowering businesses like yours with access to working capital loans they need to grow their business.

  Contact Support
Developer:
Moniepoint


Website: