SketchAI Status

Last Updated on 2024-04-05 by PicsArt, Inc.

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Common SketchAI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SketchAI app on iOS and Android devices. Solve all SketchAI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SketchAI iPhone Issues and Solutions

SketchAI iOS app crashes, not working, errors
SketchAI iOS app network issues
SketchAI on iOS has black/white screen

SketchAI Android App Issues and Solutions

SketchAI has errors/crashing/not working
SketchAI server network connectivity issues
SketchAI has black screen

SketchAI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SketchAI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SketchAI app crashes or not working on Iphone (iOS):

Close and restart the SketchAI app on iPhone
Update SketchAI app to the Latest Version for iOS
Uninstall and reinstall SketchAI iPhone app
Update your iPhone to the latest iOS version

Fix SketchAI on iPhone unable to connect to server/internet connection issues::

To resolve SketchAI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SketchAI black/white screen (blank screen) on iPhone:

Follow the SketchAI iOS app troubleshooting guide Here →

SketchAI Android App Issues and Solutions

Fix SketchAI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SketchAI app issues:

Force Stop the SketchAI App
1. On android, goto "Settings" » click SketchAI app. » click "Force Stop".

Update SketchAI to the latest version on PlayStore

Clear SketchAI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SketchAI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SketchAI.

Fix SketchAI unable to contact server/ SketchAI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SketchAI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SketchAI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SketchAI on android.

Solve SketchAI black/white screens issue on Android:

Follow the SketchAI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PicsArt, Inc., developers of SketchAI.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Sketch AI Website

Privacy Policy: https://sketchai.app/privacy-policy

Developer: App Rise Up Ltd.

About this app

When you're finished, you can share your artwork with others or download it to your device. this app makes it easy to create, share, and enjoy stunning digital art. Our app features a variety of brushes and colors for you to use to sketch, as well as a bucket fill tool for easy coloring. With our app, you can now easily sketch an image and have it instantly generated into a high-quality stock photo or artwork with the help of AI technology. Introducing the ultimate tool for hobbyists, small business owners and professionals! Perfect for creating marketing materials, social media posts, backgrounds, mockups, and more. You can generate as many variations of your sketch as you want, simply by adding prompts to better describe your vision. Get professional-looking images in seconds and take your business to the next level. And the best part? Download SketchAI now and start creating today!