Cornerstone Financial CU Reviews

Cornerstone Financial CU Reviews

Published by on 2024-10-31

🏷️ About: Manage your Cornerstone Financial Credit Union accounts securely and conveniently with the CFCU Mobile app. Whether you want to check your account balance, view your account info, make payments, or deposit checks, you can do it all from your mobile device.


       


Overall Customer Experience 😎


🤬 Negative experience
72.3%

😎 Positive experience
27.7%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,828 combined software reviews.



Read 19 Customer Service Reviews 😠💢

4.9 out of 5
Keeps telling me to get the app

I have to keep going back to get CornerstoneFinancialCU . It will not open automatically! I even rebooted my phone. 😏 Sorry, this has too many glitches. I really think the old one was user friendly and much easier to navigate.

Awful

Won’t let me log in so restarted my phone. I then I deleted CornerstoneFinancialCU and reinstalled it. Tried to log in again and CornerstoneFinancialCU froze! Can’t see my accounts or anything!

New App

This is MAJORLY annoying. Why won’t CornerstoneFinancialCU open automatically? For the love of Peter, Paul and Mary bring back the previous system!!

Won’t let me login

I used to use CornerstoneFinancialCU but all the sudden it won’t let me log into my account but it will on their website online. It doesn’t make any sense. Guess i’m sticking to the old fashioned way lol.

Access denied

I went to check my balance and had to download the new app to do it. The new app won’t let me do anything just says access denied.

Idk

Will not let me log on! I just want to pay my car note. I try to call and it literally puts me on hold for an hour!!

Disgruntled

So far I have been unable to login to my account, even after going to the facility, this has been happening since the change, still won’t let me log in, wants to send yet another code to phone and doesn’t work.

Denied Acess

I was denied access but I was using a VPN. So I turned it off and turned off wifi to just use my data and it’s still saying access denied. Tried deleting and re-downloading app. Still will not re-grant access. I just want to check my balance. The security features while good intentioned are stupid, let me log into my bank.

Immature App

While the transition from the old app to the new went very well, the appearance of the new app leaves much to be desired. For example, the new app does not support dark mode. Additionally, it doesn’t appear to support the accessibility option for large text. The enhanced security features, although well behind other banking apps, are a welcome improvement.

Tap card

I want a touchless card like a regular bank. I want my picture on the card for better security like some banks do. I would appreciate it if you’d upgrade so that we can enjoy the same amenities as a bank. Thank you.

Too many permissions

The new app looks great and is a big step up from the previous one! Really appreciate CFCU for investing more in the digital side. However, I’m surprised at how many permissions CornerstoneFinancialCU asks for at startup. Camera permissions for check deposits makes sense. But really, you want to track my physical location, and my activity across other apps and websites? I don’t see any good reason for a bank app to ask for those.

Previous app

Previous app had ability to send full alerts to multiple family members. This is what CornerstoneFinancialCU needs back. Had it before but not now.

Online banking

Why do you keep on changing the online banking formats? They worked better before

Great

Great app but, since updated, it’s a pain snapping a pic of the back side of a check for direct deposit. I have to take it several times before it accepts it.

Not now

Later

Cornerstone App is easy to understand and customer friendly.

Eas

Since 1994!

I have banked with Cornerstone for 29 years and 11 months, and the good folks here have ALWAYS taken care of me and my banking needs with grace and professionalism. Here’s to another 30, folks!!🤗

Cornerstone Financial

Love this bank. Online account is very easy to use. Easy to pay payments online.

Great but somethings missing

Its a good functional app but….
1. Cannot tind a way to order checks on
It..
2. Wish more transaction eould come up on transaction searches pages.



Is Cornerstone Financial CU Safe? 🙏

Yes. Cornerstone Financial CU is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,828 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Cornerstone Financial CU Is 27.7/100.

Safety Analysis

91.0% of users say app is Safe 👍
91.0%

8.4% of users have Some Concerns ⚠️
8.4%

0.6% of users say app is Risky 🚨
0.6%


Is Cornerstone Financial CU Legit? 💯

Yes. Cornerstone Financial CU is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,828 Cornerstone Financial CU User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cornerstone Financial CU Is 27.7/100..

🔏 Privacy & Data Safety

Cornerstone Financial CU collected the following data from you:

  • Data Used to Track You:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Contact Info
    • Other Data

How was your experience with Cornerstone Financial CU? Post a Review




Features

Accounts – Review recent transactions, see current balances, view account information, and easily inquire about a specific payment or deposit.

View available funds, the progress of savings goals, spend categorization, upcoming payments, and personal recommendations, all in one simple and easy to read screen.

Whether you want to check your account balance, view your account info, make payments, or deposit checks, you can do it all from your mobile device.

Manage your Cornerstone Financial Credit Union accounts securely and conveniently with the CFCU Mobile app.

Dashboard – Manage all your CFCU accounts in one easy to view dashboard.

  Contact Support
Developer:
Cornerstone Financial Credit Union

Contact e-Mail: