Ms Astro Status

Last Updated on 2024-08-28 by Astro Labs

I have a problem with Ms Astro

Are you having issues? Select the issue you are having below and provide feedback to Ms Astro.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Ms Astro - Astrology? Report Issue

Common Ms Astro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ms Astro app on iOS and Android devices. Solve all Ms Astro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ms Astro iPhone Issues and Solutions

Ms Astro iOS app crashes, not working, errors
Ms Astro iOS app network issues
Ms Astro on iOS has black/white screen

Ms Astro Android App Issues and Solutions

Ms Astro has errors/crashing/not working
Ms Astro server network connectivity issues
Ms Astro has black screen

Ms Astro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ms Astro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ms Astro app crashes or not working on Iphone (iOS):

Close and restart the Ms Astro app on iPhone
Update Ms Astro app to the Latest Version for iOS
Uninstall and reinstall Ms Astro iPhone app
Update your iPhone to the latest iOS version

Fix Ms Astro on iPhone unable to connect to server/internet connection issues::

To resolve Ms Astro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ms Astro black/white screen (blank screen) on iPhone:

Follow the Ms Astro iOS app troubleshooting guide Here →

Ms Astro Android App Issues and Solutions

Fix Ms Astro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ms Astro app issues:

Force Stop the Ms Astro App
1. On android, goto "Settings" » click Ms Astro app. » click "Force Stop".

Update Ms Astro to the latest version on PlayStore

Clear Ms Astro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ms Astro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ms Astro.

Fix Ms Astro unable to contact server/ Ms Astro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ms Astro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ms Astro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ms Astro on android.

Solve Ms Astro black/white screens issue on Android:

Follow the Ms Astro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Astro Labs, developers of Ms Astro.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Ms Astro Website

Privacy Policy: https://api.msastro.co/privacy

Developer: Astro Labs LTD

About this app

Ms Astro, a personalized astrology application, offers the unique interpretation of your birth chart to guide you in various aspects of your life such as love, career, health, and finance. With daily personalized transits, comments, warnings, and special calendars, you can get strong support and make the most accurate decisions. Download now! Discover the path guided by your stars with 'Ms Astro'!