Contact Epipal Support

by Crystaltk23

The heart rate and sleep functions aren’t working for me. I know it’s not my watch because the Apple built in functions for these things are working flawlessly. My BPM spikes drastically during focals at night so I really needed that feature along with the regular seizure monitoring. Not sure I’ll purchase after the trial, may try seizalarm instead.
Also, there’s been a random counting timer for the last 20 hours. I thought maybe it was a false alarm that started counting or something, but checked the logs and there’s nothing there? Not sure what this is but it’s constantly popping up on my watch and that’s annoying and makes me question the reliability of the app as a whole.

by DPK422

My husband suddenly had two Tonic Clonic seizures where he stopped breathing for a significant amount of time. Needless to say I am now paranoid to leave him alone. I started researching options, there were a few out there but had bad reviews. I came upon this one with much better reviews and endorsed by the Epilepsy Foundation. We did the free trail and wasn’t sure so paid for one month before committing to the full year. Had questions so made an appointment with the developers and had a great conversation with them.

Fortunately, he has not had any more seizures but has had 2 false alarms, glad to know it is working! Had to turn down the sensitivity and seems to have helped. I like the latest update so now it is running in the background.

I normally keep my phone on do not disturb at night so I saved the number from the text as a favorite and have allowed notifications to bypass the setting to not miss a notification.

I occasionally have additional questions and Amir has answered our emails quickly. This is very much appreciated!

I highly recommend this app, it allows me to live with a peace of mind!

by This App Is Worth It.

I i haven’t had a seizure in over 5 years and I still use this app 24/7.
I like that this app offers so many different features. I appreciate that they don’t just let you add contacts to be alerted if you have a seizure, but it allows you to send out a test alarm to your contacts.
I also really like the med reminder. I am really good about taking my meds, but my husband always asks me if I remembered to them. Now I can check them off and he gets the alert that I have taken them.
Another feature that is nice that would be helpful to those with little ones or those that are not controlled is that you can give someone access to get into your app.