Contact Lorex Pro Support
Company Name: LOREX TECHNOLOGY INC.
About: Introducing Lorex Pro - the ultimate app for seamless control of your
professional-grade security systems.
With Lorex Pro, designed to be used
with our N884-series recorders, you have the power to connect and manage your
security systems with ease, right from the palm of your hand.
Lorex Pro Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LOREX TECHNOLOGY INC.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lorex Pro Website
Privacy Policy: https://www.lorex.com/policies/privacy-policy
Developer: LOREX TECHNOLOGY INC.
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3 Most reported problems 😔💔
Total disaster -0 stars
by Trustme Yomamadid
I had a Lorex system installed on the word of my tech guy two weeks ago. At first I was using the Lorex cloud which was somewhat stable. I then upgraded to the pro version what a complete disaster nothing work as it should..the notification works in reverse I get alerts with no video or pictures play back is the sketchy. When you do get videos it’s of moving car shadows from the streets and random stray cats. I called Lorex for help they do answer the phone but none of them are familiar with the app. I am still waiting for a call back…this thing is in first stage beta testing at best stay clear unless you desire high blood pressure.
Pro App Needs Allot of Help
by AZ Kahu
I recently had to change to using the Lorex Pro app after using the regular Lorex app for over 4 years. It’s been a huge disappointment, including my FIVE calls to customer service where I was run around in circles, while receiving no help whatsoever. The Pro app has no way to snooze notifications, along with the Events Page not listing motion events unless my iPhone is open & the Pro app is actively on the screen. I’d highly discouraged anyone reading this from buying a Lorex security camera system. Go somewhere else!
Definitely needs improvements
by Timbuktu71
The app looks nice, that’s about it. No notifications pop up on phone. Second connection is horrible most cameras don’t connect. System should let you save your display to show how many cameras.
Have a Problem with Lorex Pro? Report Issue
Why should I report an Issue with Lorex Pro?
- Pulling issues faced by users like you is a good way to draw attention of Lorex Pro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lorex Pro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lorex Pro.
