Lorex Pro Reviews

Lorex Pro Reviews

Published by on 2025-12-05

🏷️ About: Introducing Lorex Pro - the ultimate app for seamless control of your professional-grade security systems. With Lorex Pro, designed to be used with our N884-series recorders, you have the power to connect and manage your security systems with ease, right from the palm of your hand.


       


Is Lorex Pro Safe to Use?

We Investigate the app owner's website (Lorextechnology.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 44 combined software reviews.

Is Lorex Pro Safe?
Lorex Pro appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Lorex Pro Legit?
Lorex Pro appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

2.3 out of 5
Total disaster -0 stars

I had a Lorex system installed on the word of my tech guy two weeks ago. At first I was using the Lorex cloud which was somewhat stable. I then upgraded to the pro version what a complete disaster nothing work as it should..the notification works in reverse I get alerts with no video or pictures play back is the sketchy. When you do get videos it’s of moving car shadows from the streets and random stray cats. I called Lorex for help they do answer the phone but none of them are familiar with LorexPro . I am still waiting for a call back…this thing is in first stage beta testing at best stay clear unless you desire high blood pressure.

App crashes on my iPad (7th generation)

App worked fine on my iPad (7th generation) until middle of December 2024. Now app will not load. All apps are updated, iPad updated, turned iPad off and on, deleted and reinstalled app.
Frustrated.
Update: All fixed now, thank you!

Needs Updating - Worse than Lorex Cloud

Lorex Cloud broke for me on May 11th and stopped sending motion notifications. It wasn’t the greatest app but at least it functioned reliably for motion notifications. Lorex’s fix was to start using the Pro app, which does now notify me again, but doesn’t save a log of all events in LorexPro . All things considered, LorexPro functions a bit worse than Cloud. Please change it so that all motion events are captured in a single viewable list, regardless of whether or not you open the notification on your phone (currently seems to be the only way to get LorexPro to capture an event). ALSO - please add the Live View option to the Home Screen, so no button taps are required to open the feeds.. you just open LorexPro and see your cams, just like Cloud did. This worked way better on Cloud - you could open LorexPro immediately after a notification and catch activity, with Pro it wastes valuable seconds in having to fiddle with button presses and subsequent loading times. We open LorexPro to see feeds, not to waste time during an event that’s occurring. Many options from Cloud are not available here also. Would it be so hard to make an all-inclusive app for the diverse system it connects with? I spent almost $2,000 on my system, I think it’d be a good idea for you to perfect, Lorex. Just about the only thing right is the darker theme. Please, fix this!!!

iPad still crashes

The update DID NOT FIX the crashing issue on the iPad. Still happens every single day

Old is better

Lorex home is way easier and better.
If only the nvr would be compatible with that app.
Apple device doesn’t get motion notifications.

Definitely needs improvements

LorexPro looks nice, that’s about it. No notifications pop up on phone. Second connection is horrible most cameras don’t connect. System should let you save your display to show how many cameras.

Pro App Needs Allot of Help

I recently had to change to using the Lorex Pro app after using the regular Lorex app for over 4 years. It’s been a huge disappointment, including my FIVE calls to customer service where I was run around in circles, while receiving no help whatsoever. The Pro app has no way to snooze notifications, along with the Events Page not listing motion events unless my iPhone is open & the Pro app is actively on the screen. I’d highly discouraged anyone reading this from buying a Lorex security camera system. Go somewhere else!

App Suppory

I have an iPhone and I can not get my settings to save for push notifications. It looks like a known problem however I’ve had LorexPro for several months now and still no fix. Can you please fix this issue. I use this for my business and I want to be alerted when something is going on.

Very Unreliable App — Not Worth the Price

LorexPro constantly fails to connect, even when all my cameras are online and my phone has full Wi-Fi signal. I’ve tried everything — force closing, restarting — and it only works sometimes. Most of the time, it just doesn’t connect at all. For a security system that costs over $1,000, this is unacceptable. The hardware may be good, but LorexPro makes it nearly useless. Lorex really needs to fix this.

Playback is not working

I have an LNZ3522 and LNZ32P4B works good with Lorex Pro except for the playback and remote view..I can’t find anything online that can explain, I expect they answer back that i o need an NVR.

4K 30FPS

I love the Lorex products BUT! I am unable to view my 4K Halo series at full resolution on IoS 26. The cameras are the H30 4K+ 12MP.

Little better then cloud app

Seem little better then cloud app but either app work same for now unless LorexPro make lot improvement otherwise very similar they still have not made software for Mac m Chip

Additions to the app

So far I like LorexPro however you should be able to control all the functions of the camera through LorexPro, even WiFi camera’s, Lorex needs to be able to allow users to add other not brands and camera as well. I have a WiFi camera connected to LorexPro , but I can’t use the privacy feature, that needs to be fixed. LorexPro is better than the cloud app, you need to get rid of the could app and home app and stick with the pro app and all a universal connection through all cameras in Lorex’s line up, and all camera features should be available. Also to allow camera first time setup in LorexPro .

Since latest update

Lorex Pro will not open on my iPad now please fix ASAP, thanks working well now

Huge improvement!

LorexPro is so much better than previous Lorex apps. Lots of nice features like continuous playback, fast forward, slo-mo. Recorded playback is now seamless and you don’t lose your zoom setting between motion and non-motion clips. Best of all live video is smooth and doesn’t crash. Finally an app that works with my Lorex NVR!!

Working great on my Mac

LorexPro is working great now on my iPhone, iPad and Mac. I prefer using the Lorex Pro app over the Lorex Cloud app.

Works great

Awesome to use on my iPad after the recent update.

Not “pro” app but works!

This would definitely be for the prosumer/IT enthusiast due to it being just an ip feed. Regular consumers should use the standard Lorex app with all its features.
Great job Lorex for keeping it bare bones, no data collected, using open source software to drive this!
This has dark mode!

App works great.

Probably needs updated for 18.2

Underrated and misunderstood

Lorex professional line of NVRs and cameras, in conjunction with the Lorex Pro App are just top notch. Most standard users can’t grasp the system because of all the features. You do need to understand CCTV tech to appreciate and properly rate Lorex and the Pro App. Too Notch and a must have your your business surveillance needs



Is Lorex Pro Safe? 🙏

Lorex Pro appears generally safe, but use with caution. JustUseApp Safety Score for Lorex Pro is 33.3/100.
This assessment is based on our NLP analysis of 44 user reviews. Combined with the app store average rating of 2.3/5.


Is Lorex Pro Legit? 💯

Lorex Pro appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Lorex Pro is 33.3/100 .
This conclusion is based on analysis of 44 user reviews.




How was your experience with Lorex Pro? Post a Review




Features

With Lorex Pro, designed to be used with our N884-series recorders, you have the power to connect and manage your security systems with ease, right from the palm of your hand.

Introducing Lorex Pro - the ultimate app for seamless control of your professional-grade security systems.

Whether you're at home, at the office, or on the go, take control and ensure the safety of your property with just a few taps.

  Contact Support
Developer:
LOREX TECHNOLOGY INC.