MCI Status

Last Updated on 2025-05-14 by MCI Solutions GmbH

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⚠️ Most reported problems ⚠️

Not working

69.2%

Connection

15.4%

Crashes

7.7%

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Common MCI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MCI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear MCI App Cache and Data:
1. On android, goto Settings » Apps » MCI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MCI.

On android, goto Settings » Apps or Manage Apps tab.
Click MCI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MCI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MCI

E-Mail: support@mcisolutions.de

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Developer: MCI Solutions GmbH

Apr 14, 2025, 01:43 PM
a user from Berlin, Germany reported problems with MCI : Not working
Feb 13, 2025, 11:22 PM
a user from Löhne, Germany reported problems with MCI : Login
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