Having totaled my car, I have had to use your delivery system. Everytime I place an order my credit card is invalid. I usually reenter my credit card number and it goes through. I have probably 15 cc numbers listed on your checkout site. Last week I decided to call your customer service number for a $300 order. I ended up buying it at Total Wine, and when your customer service called me back, it was 2 days later. Your store is less than 2 miles frome my home, and is always my first choice. Your staff is great and I enjoy their reccomendations.. However your 888 customer service is a joke. No one ever answers the phone, and to get back to a customer 2 days later does nothing. Total Wine has made well over $1000 in sales because of the problems on your website and no follow through from your customer service.