Contact Pontem: DeFi wallet for Aptos

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About: Pontem Wallet is the first Web3 crypto wallet for the Aptos blockchain on iOS.
It is brought to you by Pontem Network - the team that created Pontem Wallet for
Chrome and Liquidswap DEX on Aptos.


 
  2025-10-23

Pontem Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Pontem Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pontem Network



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pontem Aptos Wallet Website

Privacy Policy: https://pontem.network/privacypolicy

Developer: Pontem Network





Can I trust Pontem app?

Protect your data and wallet. We investigate the developer's website (Pontemwallet.xyz), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

Does not import cold wallet’s Account to this app

2025-02-20

by Amin Irm

You can import a cold wallet’s account in browser mode (extension), but you cannot do this in the app. I sent a lot of messages to support, but they don't care about it.

No NFT's

2025-02-21

by Lux.con

Oddly enough, you can purchase NFT's through the app but you can't see your own collections. I'll be sticking with Rise wallet.

nice wallet

2025-02-22

by Li2w25

Very easy to use, very smooth, creating a new wallet, importing a new wallet is very easy to use, I hope to add more functions, so far there are no bugs, and I can use the aptos ecology very well




Have a Problem with Pontem: DeFi wallet for Aptos? Report Issue




Why should I report an Issue with Pontem: DeFi wallet for Aptos?

  1. Pulling issues faced by users like you is a good way to draw attention of Pontem: DeFi wallet for Aptos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pontem: DeFi wallet for Aptos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pontem: DeFi wallet for Aptos.


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