Med Index Pro Status

Last Updated on 2024-11-27 by MED INDEX SARL

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Common Med Index Pro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Med Index Pro app on iOS and Android devices. Solve all Med Index Pro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Med Index Pro iPhone Issues and Solutions

Med Index Pro iOS app crashes, not working, errors
Med Index Pro iOS app network issues
Med Index Pro on iOS has black/white screen

Med Index Pro Android App Issues and Solutions

Med Index Pro has errors/crashing/not working
Med Index Pro server network connectivity issues
Med Index Pro has black screen

Med Index Pro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Med Index Pro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Med Index Pro app crashes or not working on Iphone (iOS):

Close and restart the Med Index Pro app on iPhone
Update Med Index Pro app to the Latest Version for iOS
Uninstall and reinstall Med Index Pro iPhone app
Update your iPhone to the latest iOS version

Fix Med Index Pro on iPhone unable to connect to server/internet connection issues::

To resolve Med Index Pro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Med Index Pro black/white screen (blank screen) on iPhone:

Follow the Med Index Pro iOS app troubleshooting guide Here →

Med Index Pro Android App Issues and Solutions

Fix Med Index Pro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Med Index Pro app issues:

Force Stop the Med Index Pro App
1. On android, goto "Settings" » click Med Index Pro app. » click "Force Stop".

Update Med Index Pro to the latest version on PlayStore

Clear Med Index Pro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Med Index Pro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Med Index Pro.

Fix Med Index Pro unable to contact server/ Med Index Pro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Med Index Pro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Med Index Pro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Med Index Pro on android.

Solve Med Index Pro black/white screens issue on Android:

Follow the Med Index Pro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MED INDEX SARL, developers of Med Index Pro.

Verified email ✔✔

E-Mail: support@medindexgroup.com

Website: 🌍 Visit Med Index Pro Website

Privacy Policy: https://medindexgroup.com/index.php/politique-de-confidentialite/

Developer: Med Index

About this app

• Accédez à une base de données de plus de 4500 médicaments, actualisée régulièrement. • Recherchez des médicaments selon leur nom commercial, leur principe actif ou leur classe. • Grâce aux détails du médicament, vous obtenez des informations supplémentaires importantes telles que le principe actif, la forme galénique ou le conditionnement. • Des pictogrammes vous alertent rapidement sur l’effet du médicament sur la grossesse et la conduite. • Retrouvez les pharmacies de votre ville ainsi que leur géolocalisation. • Partagez la liste des pharmacies de garde avec vos proches. Toujours consulter un médecin ou un professionnel de la santé qualifié pour des questions concernant une condition médicale. Disclaimer: Med Index Pro ne remplace pas le diagnostic ou le conseil médical professionnel. Accédez au catalogue des examens des laboratoires d’analyse.